Traveling
Steven Wilkins II
Winter Garden,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure the E-Commerce Asset Protection Investigator position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
Work History
Plain Clothes Operative
Walt Disney World Resort
Lake Buena Vista, FL
06.2019 - Current
- Responsible for safeguarding the brand of Walt Disney World from the threat of fire, theft, terrorism or any other internal or external threat. Used behavioral assessment skills to monitor guest and cast member traffic to establish baseline of normality.
- Continuously updating training to include D-Learn modules and Department of Homeland Security computer based trainings.
- Started training 05/01/21. Trained new hires into the PCO program to make sure they understand their role and can effectively perform the functions of the job whether that is blending in, following guests as needed and being comfortable using the camera system in the BAM Room
- Current member of the PCO focus group as of 07/03/22 that meets with PCO leadership to discuss concerns within the PCO program and expectations moving forward with the program.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Security Host
Walt Disney World Resort
Lake Buena Vista, FL
04.2018 - 06.2019
- I was also there to answer any questions by guests about directions.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, and by foot.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Shipping and Receiving Associate
Manifest Pharmacy
Greenville, SC
05.2017 - 03.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Inspected merchandise, took note and/or discarded damaged medications before shipment.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Substance Abuse Counselor
Crossroads Treatment Centers
02.2014 - 07.2015
- As a Substance Abuse Counselor, I was tasked with using behavior assessment techniques and interview skills to conduct intake interviews
- It was very important that patients told us the truth so we could best assess the implementation of their treatment plans and medicine
- I was also tasked with doing a lot of different types of paperwork like the treatment plans, medicine verification forms, DEA exception forms (for take home medicine) and a myriad of referral forms for other services and employment
- Awards and Acknowledgements
- Disney Springs 2022 Quarter 2 Quarterly Award 2
Education
Bachelor of Science - Computer Network Security focus in Digital Forensics
Wilmington University
Wilmington, DE 01.2019 - 05.2022
Master of Science - Digital Forensics And Cyber Investigation
University of Maryland Global Campus
College Park, MD 01.2015 - 05.2017
Bachelor of Science - Criminal Justice
University of South Carolina Upstate
Spartanburg, SC 01.2010 - 08.2013
Skills
Risk Assessment
Homeland Security Physical Risk Assessment Training
Cellular phone call data analysis
Ethical and honest
Trend Monitoring
Surveillance techniques
Detailed report writing
Records management
Report preparation
Technology-savvy
Covert investigations
Affiliations
The International Information System Security Certification Consortium (ISC2)
Certification
A+ Certification
Interests
Gaming
Podcasts
Reading
Listening to Music
Trying new restaurants
Timeline
Certified in Cybersecurity
11-2022
Google IT Support
01-2020
Plain Clothes Operative
Walt Disney World Resort
06.2019 - Current
Bachelor of Science - Computer Network Security focus in Digital Forensics
Wilmington University
01.2019 - 05.2022
Security Host
Walt Disney World Resort
04.2018 - 06.2019
Shipping and Receiving Associate
Manifest Pharmacy
05.2017 - 03.2018
A+ Certification
03-2017
Master of Science - Digital Forensics And Cyber Investigation
University of Maryland Global Campus
01.2015 - 05.2017
Substance Abuse Counselor
Crossroads Treatment Centers
02.2014 - 07.2015
Bachelor of Science - Criminal Justice
University of South Carolina Upstate
01.2010 - 08.2013