STEVEN W. NAGEL
New Britain
Overview
6
6
years of professional experience
Work History
Sales Associate
Dick’s Sporting Goods
07.2024 - Current
- Provided personalized product recommendations and assisted with inventory management.
- Served as backup cashier and maintained organized sales floor displays.
Promotions Marketing Intern
Mohegan Sun
01.2024 - Current
- Executed daily and large-scale promotional events including slot tournaments and VIP experiences.
- Managed guest registration, merchandise inventory, and event logistics.
- Supported concert operations and ensured smooth guest flow and satisfaction.
- Gained experience in customer service, public speaking, and promotional strategy.
Crew Member
Tropical Smoothie Café
06.2023 - 08.2023
- Delivered high-quality customer service in a fast-paced environment.
- Prepared food and beverages while promoting brand values.
Retail Sales Consultant
Under Armour
12.2022 - 06.2023
- Assisted customers during peak holiday season and processed inventory shipments.
- Handled transactions and maintained store presentation.
Swim Instructor
Bubbles to Butterfly Swim Academy
06.2019 - 06.2020
- Taught swim lessons to children aged 2–14, ensuring safety and skill development.
- Maintained pool cleanliness and developed post-class routines.
Education
Master of Business Administration (MBA) - Sports Management
Central Connecticut State University
New Britain, CT12.2025
Skills
- Time Management
- Team Operations
- Customer Experience
- Leadership
- Equipment Management
- Change Management
- Social Media
- Talent Development
BASEBALL INTERNSHIPS & LEADERSHIP EXPERIENCE
- Student Manager – Division I Baseball
- Central Connecticut State University | April 2021 – Present
- Supported coaching staff with practice setup, equipment management, and game-day logistics.
- Assisted in video analysis and statistical tracking for player development.
- Athletics Staff Member
- Central Connecticut State University | August 2022 – Present
- Worked across various sporting events handling ticketing, promotions, and event operations.
- Baseball Operations Intern
- Bristol Blues Baseball, Bristol, CT | June 2023 – August 2023
- Assisted with game-day operations, fan engagement, and team logistics.
- Sea Unicorns Baseball, Norwich, CT | June 2022 – August 2022
- Supported front office and field staff with promotional events and equipment coordination.
Community Service
Central Connecticut State University, NCAA Division I Recreations Staff, Supported athletic events through ticket sales, event setup/cleanup, and promotional activities.
Timeline
Sales Associate
Dick’s Sporting Goods
07.2024 - Current
Promotions Marketing Intern
Mohegan Sun
01.2024 - Current
Crew Member
Tropical Smoothie Café
06.2023 - 08.2023
Retail Sales Consultant
Under Armour
12.2022 - 06.2023
Swim Instructor
Bubbles to Butterfly Swim Academy
06.2019 - 06.2020
Master of Business Administration (MBA) - Sports Management
Central Connecticut State University
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