Steven Wynn Jr.
Senior Property Insurance Adjuster
Henderson,NV
Summary
Results-driven Senior Property Claims Adjuster with Assurant, leveraging exemplary organizational skills and meticulous decision-making to deliver timely settlements and exceptional customer service. Proficient in Xactimate level 3, I effectively analyze complex claims, ensuring compliance and risk mitigation while achieving high client satisfaction.
Overview
10
10
years of professional experience
Work History
Senior Property Claims Adjuster (LPI)
Assurant
Henderson, NV
02.2025 - Current
- Analyzed and finalized decisions on policy approvals and denials.
- Investigated and evaluated property damage claims, determining coverage and extent of loss.
- Managed lender-placed insurance policies to ensure compliance with regulatory standards, and mitigate risk for financial institutions.
- Analyzed insurance policies to determine proper coverage.
- Validated and processed claim payments within designated authority level.
- Analyzed and amended claims for timely settlements.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Generated comprehensive documentation detailing results of investigations.
Senior Property Claims Specialist
Chubb Insurance
Scottsdale, AZ
08.2021 - 04.2022
- Investigated property losses in excess of $100,000 to determine coverage and liability for residential and some commercial property losses.
- Estimated property and content damages using Xactimate estimating software.
- Negotiated settlements with insureds, contractors, public adjusters, and attorneys in a timely and efficient manner, while adhering to established processes and workflows.
- Completed virtual field inspections and prepared an itemized scope and estimate based on the inspection.
- Identified and appropriately referred claims when potential for fraud, salvage, subrogation, or litigation existed.
- Drafted and issued coverage letters (ROR, Disclaimers,) by appropriately interpreting HO-1, HO-3, HO-6, etc. policies.
Inside Property Adjuster
Pilot Catastrophe
Mobile, AL
02.2015 - 08.2021
- Investigated properties, classified damages and created estimates outlining repair costs.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims, resulting in settlements.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Carpenter Apprentice
Carver Contracting
Alexandria, VA
09.2012 - 11.2012
- Helped with movement of materials and equipment to various job sites.
- Cleaned job site after work completion disposing of debris and other materials in proper containers.
- Installed drywall, ceilings, and trim and fabricated replacement trim and moldings.
- Followed OSHA and corporate safety regulations and procedures.
- Assisted master carpenters with roofing installations for residential and commercial customers.
- Cut materials on job site to prepare for installation.
- Shaped materials to exact measurements for job requirements using hand tools and power equipment.
- Built an edition structure on previously poured foundation.
- Installed floor joists, trusses and rafters.
Education
High School Diploma -
T.C. Williams High School
Alexandria, VA06.2012
Skills
- Exemplary organizational skills
- Meticulous decision-making
- Superior customer service
- Excellent time management
- Thorough and detail oriented
- Xactimate level 3
- Microsoft Products
- Excel
- Risk assessment
Training
- Property training includes Xactimate and virtual inspection estimate training.
- Commercial property training with Chubb insurance.
Licensing
- Licensed in multiple states such as AZ, WV, KY, NM, NH, RI, OK, LA, MT, SC, CT, DE, TX, OR, NC, and FL
- State Farm Estimatics Certification
- State Farm Fire Live Broadcast Certification
- State Farm Policy Certification
Timeline
Senior Property Claims Adjuster (LPI)
Assurant
02.2025 - Current
Senior Property Claims Specialist
Chubb Insurance
08.2021 - 04.2022
Inside Property Adjuster
Pilot Catastrophe
02.2015 - 08.2021
Carpenter Apprentice
Carver Contracting
09.2012 - 11.2012
High School Diploma -
T.C. Williams High School
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