Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Young

Easley,SC

Summary

Experienced Sales Associate with a strong understanding of the industry and a 15+ years of relevant sales and management history. Dedicated to consistently meeting vehicle sales quotas through consultative techniques and diligent attention to individual needs that promote customer loyalty, satisfaction, and purchases.

Overview

10
10
years of professional experience

Work History

Sales Associate

George Coleman Ford
Travelers Rest, SC
01.2024 - Current
  • Consistently exceeded monthly sales targets by leveraging strong negotiation skills and in-depth product knowledge.
  • Developed a loyal customer base through exceptional service.
  • Optimized sales processes by leveraging CRM tools and data-driven insights.
  • Collaborated with the service department to foster seamless customer experiences.
  • Volunteered for extra shifts during busy periods to support the team.

Used Car Sales Manager

Fred Anderson Acura
Greenville, SC
02.2023 - 01.2024
  • Negotiated customer deals for maximum profit while ensuring satisfaction.
  • Conducted vehicle appraisals for accurate pricing and enhanced online presence through marketing efforts.
  • Hired and coached sales staff, driving team performance through setting ambitious targets, motivation, collaboration, and monitoring performance.
  • Conducted product training to raise awareness and revenue.
  • Provided accurate sales reports and competitor analysis to maintain market leadership.
  • Promoted high-performing staff to leadership roles to support company growth.

Used Car Sales Consultant

Fred Anderson Toyota
Asheville, NC
01.2019 - 01.2023
  • Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Exceeded monthly sales quotas through proactive outreach efforts, such as phone calls, emails, and social media engagement, with prospective buyers.
  • Strengthened relationships with lending institutions to offer a broader range of financing options for clients.
  • Collaborated with the service department to address any mechanical issues promptly, ensuring customer satisfaction and maintaining the dealership's reputation for quality.

Used Car Sales Consultant

Bryan Easler Toyota
Hendersonville, NC
02.2015 - 01.2019

Education

Used Car Management -

NCM Associates
Kansas City, MO
12-2023

Skills

  • VIN Solutions
  • E-Leads
  • KBB ICO Buying Tool
  • Reynolds and Reynolds
  • Dealertrack
  • Auto Alert
  • Impel-AI

Timeline

Sales Associate

George Coleman Ford
01.2024 - Current

Used Car Sales Manager

Fred Anderson Acura
02.2023 - 01.2024

Used Car Sales Consultant

Fred Anderson Toyota
01.2019 - 01.2023

Used Car Sales Consultant

Bryan Easler Toyota
02.2015 - 01.2019

Used Car Management -

NCM Associates
Steven Young