Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Steven Bonsignore

South Setauket,NY

Summary

Dynamic restaurant professional with extensive experience at Outback Steakhouse, excelling in team leadership and customer service. Proven track record in staff development and process improvement, enhancing operational efficiency and guest satisfaction. Skilled in effective communication and employee training, fostering a collaborative environment that drives success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
Selden, NY
03.2023 - Current
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Manager

Outback Steakhouse
East Setauket, NY
03.2020 - 03.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with industry regulations and company policies.
  • Provided leadership during times of organizational change or crisis situations.

Restaurant Team Member

Outback Steakhouse
East Setauket, NY
02.2018 - 03.2019
  • Performed opening side work duties including setting up dining area for guests arrival.
  • Trained new team members on restaurant policies and procedures.
  • Maintained clean and organized work area at all times.
  • Delivered food to tables in a timely manner.
  • Stocked front-of-house supplies such as napkins, utensils, straws.

Education

High School Diploma -

Longwood High School
Middle Island, NY
06-2018

Skills

  • Staff scheduling and development
  • Employee training and onboarding
  • Team leadership
  • Customer service
  • Process improvement strategies
  • Sales techniques
  • Effective communication skills
  • Problem solving

Languages

Spanish
Elementary

Certification

  • ServeSafe
  • NYS Food handlers certificate

Accomplishments

  • Employee of the Year - Outback steakhouse

Timeline

Server

Texas Roadhouse
03.2023 - Current

Manager

Outback Steakhouse
03.2020 - 03.2023

Restaurant Team Member

Outback Steakhouse
02.2018 - 03.2019

High School Diploma -

Longwood High School

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