STEVEN R. BOLAY
Broken Arrow,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Transport Technician II
Lumen/CenturyLink (formerly Level 3)
Tulsa, United States
10.2011 - 01.2022
- Extensive knowledge with reading designs, installing, and troubleshooting Off-Net and On-Net circuits. Examples are DS3's, SONET, NNI (Network-to-Network Interfaces) and Backbone WAVES.
- Responsible for ensuring all work is completed according to contract dates for install.
- Well experienced in working with a vast amount of transport equipment; ADVA, Alcatel 1830, Huawei, Infinera, and Cisco equipment, as well as Fujitsu, and Nortel.
Senior Implementation/Business Analyst
McKesson, Relay Health
Tulsa, Oklahoma
07.2004 - 08.2011
- Responsible for working side by side with Project Managers in determining customer requirements, due dates, installation, and training of company software. to meet customer's needs.
- Multi-tasking multiple projects, as well as traveling to customer locations, as needed, to train personnel with operation of software.
- Responsible for training personnel on multiple company applications and ensuring proper processes are followed with personnel while assisting clients with applications,
- Manage multiple large projects requiring attention to detail analysis, and timely results due to large volume of data involved and client’s expectations.
Network Surveillance Technician II
MCI, Formerly WorldCom
Tulsa, Oklahoma
08.1999 - 06.2004
- Responsible for monitoring, troubleshooting, and restoring SONET/ fiber optic networks throughout WorldCom Local network
- Assignments include: - Monitoring multiple network platforms from multiple vendors which included Nortel, Fuji, Alcatel, Cisco and Lucent
- Troubleshooting and repairing systems of all optical levels OC1 through OC192
- Responsible for training new personnel with telecommunications fundamentals and performing job functions.
- Extensive knowledge of TCOMs and F&E
Aviation Electronics Supervisor
Unites States Navy
U.S.S Dwight D. Eisenhower, Virginia
05.1996 - 08.1999
- Responsible for supervising operations of Aviation Instrument Repair Office aboard U.S.S Dwight D. Eisenhower
- Special assignments included: - Troubleshooting, repairing, and replacing cockpit instruments utilizing multiple testing equipment, as well as maintaining flight crew's night vision goggles for nighttime flight operations.
- Supervising 18 personnel in repair of all aviation instrument equipment
- Developing and constructing multiple testing stations while at sea for multiple aviation instruments due to time constraints for flight operations while abroad and saving the government a total of $96,000.
Air Traffic Control Specialist
United Stated Navy
San Diego, California
07.1991 - 05.1996
- Performed Air Traffic Control duties ashore and at sea including local, ground, and radar control of military aircraft for departures and arrivals according to FAA regulations.
- Special assignments included: -Supervising and training 27 personnel in aircraft arrival and departure procedures for land and sea based operations.
- Experience in aircraft clearances, VFR and IFR radar approaches and departures, as well as operating movement of aircraft in normal and abnormal situations.
- Communicated instructions to pilots through clear delivery and enunciation
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes
- Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management
Fighter Squadron Plane Captain
United States Navy
San Diego, California
09.1989 - 07.1991
- Responsible for preparing F14 fleet for flight including, preflight, turn-up, and recovery/post flight readiness operations on shore and during at-sea operations
- This job required specific attention to detail and observing safety precautions at all times while conducting aircraft carrier operations on the flight deck during the day as well as nigh time.
- Participated in Operation Desert Shield/Desert Storm flight operations of fighter aircraft during wartime operations aboard the U.S.S Ranger (CV-64)
Education
Basic Electronics/Aviation Electronics
U.S. Naval Electronics School
Pensacola, FLAir Traffic Control Specialist - Air Traffic Control
U.S. Navy Carrier Air Traffic Control School
Memphis, TNClaremore High School
Skills
- Excellent customer service skills
- Able to learn and implement new responsibilities quickly
- Excellent troubleshooting and resolving of network issues
- Sound Judgement
- Attention to detail
Timeline
Transport Technician II
Lumen/CenturyLink (formerly Level 3)
10.2011 - 01.2022
Senior Implementation/Business Analyst
McKesson, Relay Health
07.2004 - 08.2011
Network Surveillance Technician II
MCI, Formerly WorldCom
08.1999 - 06.2004
Aviation Electronics Supervisor
Unites States Navy
05.1996 - 08.1999
Air Traffic Control Specialist
United Stated Navy
07.1991 - 05.1996
Fighter Squadron Plane Captain
United States Navy
09.1989 - 07.1991
Basic Electronics/Aviation Electronics
U.S. Naval Electronics School
Air Traffic Control Specialist - Air Traffic Control
U.S. Navy Carrier Air Traffic Control School
Claremore High School