Dynamic professional with strong customer service skills and a focus on relationship building. Proven ability to enhance client satisfaction and loyalty through effective communication and adaptability.
Overview
10
10
years of professional experience
Work History
Owner/Operator
MSK Painting, LLC
Cincinnati, Ohio
04.2016 - Current
Managed daily operations of painting projects and client interactions.
Coordinated schedules and resources for efficient project completion.
Developed customer relationships to enhance service satisfaction and loyalty.
Implemented effective marketing strategies to attract new clients.
Bartender
Maloney's Pub
Cincinnati, Ohio
01.2024 - 08.2024
Mixed cocktails and crafted beverages according to established recipes.
Provided exceptional customer service in a fast-paced environment.
Maintained cleanliness and organization of the bar area.
Processed transactions accurately using point-of-sale systems.
Collaborated with kitchen staff to ensure timely food service.
Engaged customers by creating a welcoming atmosphere at the pub.
Bartender
L'Burg Drinks and More
Lawrenceburg, Indiana
04.2019 - 03.2020
Provided exceptional customer service in a fast-paced environment.
Maintained cleanliness and organization of the bar area.
Processed transactions accurately using point-of-sale systems.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Clinical Research Coordinator/ Patient Advocacy & Care Coordinator at Memorial Sloan Kettering Cancer Center (MSK)Clinical Research Coordinator/ Patient Advocacy & Care Coordinator at Memorial Sloan Kettering Cancer Center (MSK)