Stevie Martinez
Tempe,AZ
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
12
12
years of professional experience
Work History
Lead Medical Assistant
Dignity Health Medical Group
Chandler, AZ
09.2021 - Current
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Maintained clean and safe clinical environment, adhering to strict environment of care standards, and overseeing all duties of environment of care.
Assistant Practice Manager, Medical Assistant
Agave Surgical Associates
Chandler, AZ
10.2014 - 09.2021
- Improved patient satisfaction by streamlining the appointment scheduling process.
- Enhanced staff communication and collaboration with regular team meetings and training sessions.
- Reduced patient wait times by optimizing appointment schedules and improving front desk efficiency.
- Developed and implemented office policies to ensure a smooth running practice and better patient experience.
- Facilitated improvement in overall patient care quality, implementing best practices for documentation and recordkeeping.
- Implemented an effective inventory management system, minimizing supply waste and keeping costs low without sacrificing service quality.
- Collaborated with physicians on strategic planning initiatives to grow the practice and enhance its reputation in the community.
Administrative Assistant
Tempe New Day Surgical Center
Tempe, AZ
01.2014 - 10.2014
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported clinical staff through scheduling procedures, and preparing crucial chart documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Medical Assistant
Weight Loss Institute Of Arizona
Tempe
03.2012 - 12.2013
- Learned the complex ins and outs of bariatrics from both clinical, and insurance standpoints.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests, and lap band adjustments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Diploma - Medical Assisting
Brookline College - Phoenix
Phoenix, AZ02.2012
High School Diploma -
Thompsen School
Roosevelt, UT2000
Skills
- Vital Signs Monitoring
- Patient Care Coordination
- Phlebotomy Expertise
- Medical Office Administration
- HIPAA Compliance
- Team Building and Supervision
- Clinical Leadership
- Diagnostic Testing Assistance
- Multitasking Capabilities
- Empathy and Compassion
- Infection Control Procedures
- Procedure Assistance
- Inventory Management
Timeline
Lead Medical Assistant
Dignity Health Medical Group
09.2021 - Current
Assistant Practice Manager, Medical Assistant
Agave Surgical Associates
10.2014 - 09.2021
Administrative Assistant
Tempe New Day Surgical Center
01.2014 - 10.2014
Medical Assistant
Weight Loss Institute Of Arizona
03.2012 - 12.2013
Diploma - Medical Assisting
Brookline College - Phoenix
High School Diploma -
Thompsen School