Stevie Oshaben

• Directed team of servers to elevate customer satisfaction and optimize service efficiency.
• Facilitated training and mentorship programs to enhance staff expertise in menu knowledge and service excellence.
• Devised and executed scheduling strategies to enhance staffing efficiency during peak hours.
• Designed and implemented training materials to enhance onboarding efficiency.
• Facilitated training sessions for servers on order management, food service quality, and guest rapport building.
• Resolved guest complaints effectively while fostering positive relationships.
• Assisted guests with seating arrangements and inquiries. Supported team members in maintaining cleanliness and organization of dining areas. Facilitated smooth communication between guests and kitchen staff.
• Oversaw daily operations of food and beverage service to ensure exceptional guest experiences.
• Assisted in food preparation tasks to support kitchen operations. Collaborated with team members to maintain cleanliness and organization in work areas. Supported chefs by preparing ingredients and assembling dishes.
• Supervised team operations and ensured adherence to company standards.

Led skincare sales operations for home-based business.

• Executed comprehensive cleaning of residential properties, ensuring thorough sanitation and organization.
• Assembled furniture and executed additional tasks as required.

Assisted with scorekeeping for events. Supported organization of shoot and sign-ups. Aided in scheduling lessons and managing event line-ups. Helped create website and handle customer service emails.

• Oversaw heavy lifting sales operations to optimize store performance.
• Executed tasks promptly and efficiently, ensuring high-quality outcomes.

• Assisted in pizza preparation and cooking. Maintained cleanliness of restaurant environment. Operated cash register and processed customer orders. Managed incoming calls and recorded orders accurately.
• Transitioned from position to address personal circumstances following the loss of a child.
• Facilitated communication with clients to address inquiries and provide support. Assisted team members in project execution to meet deadlines. Coordinated schedules to enhance workflow efficiency.