Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Stevyn Jackman

Tempe,AZ

Summary

I am a quality assurance professional known for high standards and consistent results; a reliable team player who focuses on collaboration and adapting to evolving project needs. In addition, I am also proficient in quality control processes and detail-oriented analysis.

Overview

9
9
years of professional experience

Work History

EDI Service Specialist

ADP
Tempe, AZ
08.2025 - 01.2026
  • - Troubleshooting of EDI files in addition to creating and implementing EDI files.
  • - Assisted with open enrollment by completing jobs centered around benefits; most notably, FSA, HSA and COBRA.
  • - Tasked with creating and implementing EDI files for future use with many of ADP’s clients.

Owner, Proprietor, Chef

Wolfden Provisions
Phoenix, AZ
07.2024 - 08.2025
  • - Provider of weekly curated meals for pickup or delivery.
  • - Personal chef services for in-house events.
  • - Planned weekly and monthly meal prep services curated to client needs.

Quality Assurance Specialist

Prosper Marketplace
Phoenix, AZ
01.2017 - 06.2024
  • - Reviewed recorded calls and documentation to ensure compliance with quality standards across multiple business lines.
  • - Delivered timely and actionable reports to directors and executive leadership, enabling data-driven decisions.
  • - Provided personalized coaching to agents, elevating performance and maintaining service excellence.
  • - Played a pivotal role in training and onboarding new customer support and collections agents.

Education

High School Diploma -

Anson High School
Wadesboro, NC
06-2006

Skills

  • Detail-oriented
  • Quality assurance
  • Problem-solving skills
  • Analytical thinking
  • Clerical support
  • Professional telephone demeanor
  • Cross-functional coordination
  • Customer service
  • Team collaboration

LANGUAGES

English

Timeline

EDI Service Specialist

ADP
08.2025 - 01.2026

Owner, Proprietor, Chef

Wolfden Provisions
07.2024 - 08.2025

Quality Assurance Specialist

Prosper Marketplace
01.2017 - 06.2024

High School Diploma -

Anson High School
Stevyn Jackman