Stewart Simons
DeKalb,IL
Summary
Motivated, reliable, and always eager to learn and gain experience and knowledge. Experienced in high-speed environments that demand multi-tasking daily. Affable and pleasant, and always enjoys taking the time to help all customers have a great experience. Proficient in organization and cleanliness.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Walgreens
Sycamore, IL
09.2022 - Current
- Specializes in the photo department: printing photos, posters, banners, and assembling canvases, framed canvases, ornaments, photobooks, woodblock prints, calenders, mousepads, puzzles, etc.
- Receiving rolls of film from customers and packaging them to be sent out and developed
- Taking passport photos
- Taking phone calls and providing customers with assistance and answers to all questions
- Manning the photo register and providing exceptional customer service including returns, reprints, Western Union transactions, and guiding customers through the photo-printing kiosks
- Unloading trucks and stocking, facing, and cleaning grocery aisles, keeping grocery carts orderly and clean
- Managing inventory by updating counts as needed and removing near-expired product from shelves
- Gathering, filling and packaging same-day orders in a timely manner, alongside photo department duties
- Receiving and sending FedEx packages, as well as performing daily FedEx inventory scans
Customer Service Representative
Circle K Gas Station
Sycamore, IL
01.2022 - 09.2022
- Manning cash register and providing customer service
- Maintaining store cleanliness by mopping floors, sweeping counters, cleaning bathrooms, and taking out garbage
- Preparing and rotating hot food
- Restocking cups, lids, straws, cigarettes, and inventory
Warehouse Worker
Walmart
Rochelle, IL
09.2020 - 07.2021
- Unloading trucks by neatly stacking inventory on pallettes
- Moving palettes with pallette jacks onto the sales floor and back into the trucks
- Stocking the grocery aisle, fronting and facing shelves
Customer Service Representative
Speedway Gas Station
Naperville, IL
01.2018 - 12.2019
- Manning cash register and providing customer service
- Prepping store for morning shift: fronting and facing shelves and coolers, wiping down aisles and taking out garbage
- Processed large gas transactions for truckers
- Cooked and prepared hot sandwiches, burgers, ribs, etc.
Customer Service Representative
Party City
Wheaton, IL
10.2017 - 11.2017
- Assisting customers at the costume wall by retrieved costumes from store room
- Stocking and facing shelves
- Maintaining cleanliness and safety by keeping aisles clear and disposing of trash
Education
Associate of Arts - Fine Arts
Waubonsee Community College
Sugar Grove, IL05-2020
Skills
- Customer Service
- Adaptive team player
- Tactful and diplomatic
- Active Listening
- Order Fulfillment
- Multi-Task Management
- Shipping and receiving understanding
- Professional telephone demeanor
- Retail sales customer service
- Order Processing
Timeline
Customer Service Representative
Walgreens
09.2022 - Current
Customer Service Representative
Circle K Gas Station
01.2022 - 09.2022
Warehouse Worker
Walmart
09.2020 - 07.2021
Customer Service Representative
Speedway Gas Station
01.2018 - 12.2019
Customer Service Representative
Party City
10.2017 - 11.2017
Associate of Arts - Fine Arts
Waubonsee Community College
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