Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sthefany Nunez-Diaz

Durham,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Receptionist/Auto Dealership Accounting Clerk

Michael Jordan Nissan
Durham, NC
03.2021 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted with special projects assigned by management when required.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Server/Hostess

Alley Twenty Six
Durham, NC
11.2018 - 03.2020
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Cashier/Closing Team Lead

Food Lion
Durham, NC
06.2016 - 11.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Teacher

Bright Horizon Educational Center
Durham, NC
08.2014 - 05.2016
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes, and other assessments.
  • Encouraged critical thinking skills and problem-solving strategies among students.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Organized parent conferences throughout the year to discuss student progress.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.

Cashier

Cajun Cafe
Durham, NC
06.2011 - 11.2016
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Plated Food and assessed plate presentation to maintain highest standard of food quality.
  • Satisfied customers by quickly and accurately handling and preparing orders.

Education

Bachelor of Arts - Psychology

University of North Carolina At Greensboro
Greensboro, NC
05-2023

Associate of Arts -

Durham Technical Community College
Durham, NC
06-2020

High School Diploma -

Southern High School
Harwood, MD
06-2012

Skills

  • Customer Service
  • Organization Skills
  • Great Listener and Quick Learner
  • Creative Thinker
  • Document Management
  • Administrative Support
  • Scheduling appointments
  • Spreadsheet tracking
  • Data Entry
  • File Management
  • Positive and professional
  • Problem Solver
  • Communication Skills
  • Multitasking and Prioritization

References

References available upon request.

Timeline

Receptionist/Auto Dealership Accounting Clerk

Michael Jordan Nissan
03.2021 - Current

Server/Hostess

Alley Twenty Six
11.2018 - 03.2020

Cashier/Closing Team Lead

Food Lion
06.2016 - 11.2018

Teacher

Bright Horizon Educational Center
08.2014 - 05.2016

Cashier

Cajun Cafe
06.2011 - 11.2016

Bachelor of Arts - Psychology

University of North Carolina At Greensboro

Associate of Arts -

Durham Technical Community College

High School Diploma -

Southern High School

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Sthefany Nunez-Diaz