Stiven Fernandez
Lawnside,NJ
Summary
Dynamic Operations Manager with a proven track record at OnTrac, skilled in enhancing operational efficiency and team leadership. Expert in implementing 5S principles and optimizing resource allocation, resulting in significant productivity improvements. Bilingual in Spanish and English, fostering effective communication and collaboration across diverse teams. Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Operations Manager
OnTrac
Paulsboro, NJ
01.2025 - Current
- Directed operations for 62 employees and 2 area managers within a 70,000 square foot facility.
- Oversaw daily operations to optimize efficiency and guarantee timely service delivery.
- Enhanced operational efficiency by streamlining processes and optimizing resource allocation.
- Facilitated cross-departmental communication to enhance workflow efficiency.
- Facilitated training and development of new hires on standard operational procedures and safety protocols.
- Oversaw budget management and labor cost control to optimize branch operations.
- Guided management team in implementing effective operational practices to foster innovation.
- Implemented 5S standards to enhance workplace organization and efficiency.
Operations Supervisor
Ontrac
Swedesboro, NJ
06.2023 - 01.2025
- Managed daily operational activities to ensure compliance with established company protocols.
- Directed team of 60 employees and 2 leads to optimize inbound department efficiency within 235,000 sqft facility.
- Facilitated performance evaluations for direct reports to enhance team effectiveness and drive professional growth.
- Assigned tasks to leads to maintain operational oversight and ensure effective floor management.
- Designed and executed process improvements aimed at optimizing productivity across operations.
- Streamlined logistics processes for inbound and outbound shipments to enhance delivery schedule efficiency, handling daily volumes of 200,000 to 280,000.
- Conducted feedback sessions with employees to identify opportunities for improving overall experience.
- Supported development of newly hired supervisors through targeted training and coaching initiatives.
- Directed yard operations to promote safety and efficiency among jockey drivers.
- Managed yard operations by enforcing TDR policy compliance and facilitating secure trailer relocation.
Yard Marshall
Ontrac
Swedesboro, NJ
09.2023 - 06.2024
- Managed daily operational activities to ensure adherence to safety standards and compliance with organizational policies.
- Facilitated efficient logistics operations through management of inbound and outbound shipments to ensure on-time delivery.
- Developed and delivered comprehensive training sessions for new yard coordinators to ensure adherence to operational procedures and safety standards.
- Developed and implemented strategies that enhanced operational efficiency and reduced delays in facility operations.
- Utilized de-escalation strategies to effectively manage high-stress situations, thereby reducing the risk of injury or escalation.
- Directed daily yard activities to enhance operational efficiency and ensure effective material handling.
- Performed systematic evaluations of yard equipment, upholding safety regulations and protocols.
- Coordinated shift assignments and modifications to meet operational demands and enhance customer service.
Operations Lead
OnTrac
Swedesboro, NJ
10.2022 - 06.2023
- Implemented strategies for daily operations to maximize efficiency in package processing.
- Analyzed existing workflows and introduced enhancements that significantly improved productivity and decreased inaccuracies.
- Guided team members through best practice methodologies to optimize performance and success in their respective roles.
- Engaged 200 employees through informative presentations, addressing updates and concerns to foster transparency within the company.
- Evaluated performance metrics to confirm compliance with throughput standards and organizational goals.
Business Owner
Fortuna Mini Market
Camden, NJ
06.2019 - 06.2022
- Analyzed current operations and implemented targeted business strategies to drive efficiency improvements.
- Executed comprehensive budgeting and cash flow analysis to maintain financial stability and operational efficiency.
- Managed vendor interactions to improve supply chain processes and achieve cost reduction objectives.
Education
High School Diploma -
Camden County Technical
Pennsauken, NJ06.2021
Skills
Problem-solving
Team leadership
Operations management
Customer service
Operational efficiency
Staff management
Management
MS office
Delegation
Risk management
Forecasting and scheduling
Performance reporting
Warehouse operations
Cost control
FLUENT IN Spanish and English
Team Training
Safety oversight
5S principles
5S implementation
Dependable and responsible
Friendly, positive attitude
Calm under pressure
Computer skills
Scheduling and planning
Fleet management
Timeline
Operations Manager
OnTrac
01.2025 - Current
Yard Marshall
Ontrac
09.2023 - 06.2024
Operations Supervisor
Ontrac
06.2023 - 01.2025
Operations Lead
OnTrac
10.2022 - 06.2023
Business Owner
Fortuna Mini Market
06.2019 - 06.2022
High School Diploma -
Camden County Technical