Proactive and organized individual with a background in event planning and employee training. Known for effective supply ordering and maintaining operational excellence, ready to contribute to team success and enhance customer engagement.
Overview
5
5
years of professional experience
Work History
Student Lead
BYU Bowling and Games Center
Provo, UT
08.2023 - 01.2026
Oversaw the weekly bowling leagues and semi-annual bowling tournaments.
Trained new employees on operational procedures and customer service standards.
Managed email correspondence for the bowling alley, ensuring timely responses to customer inquiries.
Coming up with and implementing monthly employee activities.
I met weekly with my boss and other student leads to discuss employees, upcoming events, improvements that could be made, and any problems we were having.
Ordered mechanical parts, office supplies, cleaning supplies, and everything else needed to keep the bowling alley running.
Display Assembler
BoulevardHome
St. George, Utah
04.2025 - 08.2025
Unboxed and assembled the furniture to ready it for the showroom floor.
Moved incoming furniture from warehouse to showroom floor and organized it to enhance visibility and sales potential.
Reorganized showroom floor layout to accommodate sold products and improve presentation of slower-moving items.
Maintained showroom quality by replacing broken lights, repainting walls, and cleaning hard-to-reach areas.
Performed quality control checks to ensure compliance with company standards.
Guest Services Attendant
BoulevardHome
St. George, Utah
05.2024 - 09.2024
Greeted and welcomed guests, ensuring a positive and memorable experience during their visit.
Answered telephone inquiries promptly and courteously, delivering accurate information to enhance guest satisfaction.
Processed transactions efficiently, ensuring accuracy and timely service at the register.
Processed sales of accessories and smaller furniture, managing transactions and payments efficiently.
Front Desk Receptionist Intern
Hampton Inn & Suites Hotel
St. George, UT
06.2021 - 07.2021
Assisted customers with check-in and check-out procedures in a timely manner.
Resolved guest requests and issues promptly, enhancing overall customer satisfaction.
Informed guests about hotel amenities and local attractions, contributing to an enjoyable stay.
Tracked bookings and reservations using computer systems, ensuring accurate and efficient guest management.
Performed routine maintenance checks on the equipment used in the lobby area.
Education
Some College (No Degree) - Computer Information Systems
Brigham Young University
Provo, UT
Skills
Employee training
Supply ordering
Sales processing
Event planning
Customer service
Timeline
Display Assembler
BoulevardHome
04.2025 - 08.2025
Guest Services Attendant
BoulevardHome
05.2024 - 09.2024
Student Lead
BYU Bowling and Games Center
08.2023 - 01.2026
Front Desk Receptionist Intern
Hampton Inn & Suites Hotel
06.2021 - 07.2021
Some College (No Degree) - Computer Information Systems
Associate Faculty, Nursing | Team Lead | ACEN Accreditation Team Champion | Student Nurses Association (SNA) Advisor | Academic Coach at Lone Star CollegeAssociate Faculty, Nursing | Team Lead | ACEN Accreditation Team Champion | Student Nurses Association (SNA) Advisor | Academic Coach at Lone Star College