Danaisa Stokes
Atlanta,GA
Summary
Business-minded individual with a continued focus on safety and customer service. Successful at building relationships with customers and colleagues.
Attentive and prepared professional dedicated to practice growth and stability.
Overview
3
3
years of professional experience
Work History
Instructional Facilitator
Atlanta Technical College
Atlanta, GA
03.2023 - Current
- Maintained accurate records of interventions used with students in order to track progress over time.
- Collaborated with administrators to develop an action plan for improving student achievement scores.
- Monitored classrooms, observed student performance, and provided feedback to teachers.
- Advised teachers on how to differentiate instruction based on student needs.
- Provided individualized support to struggling students by developing personalized learning plans.
Unarmed Security Officer
Marksmen Security
Atlanta, GA
11.2023 - 02.2024
- Conducted security checks on staff entering or leaving the premises.
- Inspected buildings periodically for signs of intrusion or damage.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Provided customer service assistance in resolving conflicts or disputes.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Monitored CCTV surveillance system footage for suspicious activities.
Sales Associate
DTLR
Atlanta, GA
05.2021 - 01.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed promotional strategies to increase sales volume.
- Greeted customers and provided exceptional customer service.
Dental Assistant
Young & Associates
Atlanta, GA
05.2022 - 09.2022
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Education
Certificate of Dental Assisting - Dental Assisting
UEI College
Morrow, GA05-2022
High School Diploma -
Tri-Cities High School
East Point, GA05-2020
Skills
- Advocacy
- Complaint resolution
- High-energy attitude
- Customer Service
- Conflict Resolution
- Adaptive team player
- Active Listening
- Attention to Detail
References
References available upon request.
Timeline
Unarmed Security Officer
Marksmen Security
11.2023 - 02.2024
Instructional Facilitator
Atlanta Technical College
03.2023 - Current
Dental Assistant
Young & Associates
05.2022 - 09.2022
Sales Associate
DTLR
05.2021 - 01.2023
Certificate of Dental Assisting - Dental Assisting
UEI College
High School Diploma -
Tri-Cities High School