Stori Gallagher
Arabi,LA
Summary
Food and hospitality professional with expertise in front-of-house operations and upscale dining service. Track record of building strong client and team relationships. Streamlines workflows in fast-paced environments to support consistent, high-quality guest experiences.
Overview
13
13
years of professional experience
Work History
Food Service Team Member
Rumba Restaurant/Rooted Hospitality Group
Metairie, Louisiana
02.2025 - 11.2025
- Hired to assist team opening new New Orleans, Louisiana location.
- Trained to deliver non-traditional service model where each team member handled every table.
- Supported delivery of upscale dining service experiences with smooth table flow guests enjoyed.
- Completed weeks of training on Rooted Hospitality Group service standards before grand opening.
- Participated in peer review process where staff rated one another on key job duties.
- Supported team morale in highly competitive environment.
- Expanded knowledge of rum and tequila spirits on an ongoing basis to provide strong service and meet sales goals.
Full Time Server/ Part Time Assistant Manager
Daisy Dukes Breakfast Diner
Metairie, Louisiana
08.2023 - 02.2025
- Provides warm, attentive service that builds strong guest relationships in an intimate setting.
- Supports smooth teamwork during busy shifts to keep service efficient and regular guests satisfied.
- Provided ongoing feedback to servers, fostering skill development and improving service quality.
- Assisted front-of-house operations, supporting small wait staff to enhance service delivery.
- Maintained clean, orderly dining areas, ensuring a welcoming environment for guests.
Breakfast Server
Cafe Fleur Di Lis
02.2018 - 12.2019
- Welcomed guests at Café Fleur De Lis, providing warm breakfast service in vibrant French Quarter atmosphere.
- Delivered food and beverages promptly with close attention to guest needs.
- Managed multiple table sections in high-volume diner, ensuring consistent service quality and guest satisfaction.
- Completed opening and closing duties to prepare dining area for smooth shift transitions.
- Prepared all alcoholic beverages personally for table service.
- Assisted operations during music festivals and events, enhancing guest experiences and contributing to overall event success.
Barista/Cashier
Cafe Beignet
New Orleans, Louisiana
10.2017 - 04.2018
- Welcomed guests at French Quarter café and fulfilled their coffee and beignet orders with attention to detail.
- Crafted espresso drinks, hot coffee, and signature beignets, ensuring quality counter service.
- Operated coffee maker, espresso machine, and French press to deliver high-quality coffee.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Inspected brewing equipment for functionality and safety for proper functionality.
Fine Dining Server
Cafe Sbisa
01.2017 - 01.2018
- Delivered attentive fine dining service and anticipating guest needs.
- Recommended wine pairings to enhance guest dining experience.
- Balanced multiple priorities during busy shifts while giving calm, professional service.
- Presented a polished appearance to create a welcoming atmosphere for patrons. to reinforce upscale ambiance appreciated by patrons.
- Assisted with private dining events and banquet service at historic Cafe Sbisa, enhancing guest satisfaction.
- Participated in regular staff meetings and training sessions to improve finest service standards.
Server/Manager
Little Gem Saloon
Rampart St. , New Orleans, LA
10.2015 - 12.2016
- Trained servers on order management, food service quality, and guest rapport.
- Coordinated server support across platforms for seamless service integration.
- Coordinated server support across multiple platforms for smooth integration and interoperability.
- Supported daytime phone coverage by scheduling musicians and bands for dinner and music venue events.
- Organized room setups for private parties featuring live music.
Restaurant Bar Manager
St. Charles Tavern
08.2012 - 09.2015
- Cultivated repeat business through personalized patron care that consistently exceeded expectations.
- Built long-term patron trust through consistent presence behind bar at 103-year-old historic landmark for 8 years.
- Delivered strong guest experiences through efficient bar and food service in packed dining room and continuous front-of-house support.
- Supported positive tourist experiences during Mardi Gras parade routes and along St. Charles Avenue in Uptown New Orleans.
Education
High School Diploma -
Archbishop Chapelle
Metairie, LA05-1994
Some College (No Degree) - English
University of New Orleans
New Orleans, LASome College (No Degree) - Psychology
Delgado Community College
New Orleans, LASkills
- Food safety and handling
- Food safety standards
- Dining room setup
- Bar and front-of-house operations
- POS systems
- Customer service excellence
- Guest management
- Banquet service
- Effective communication
- Reliable team player
- Patience and composure
- Relationship building
Timeline
Food Service Team Member
Rumba Restaurant/Rooted Hospitality Group
02.2025 - 11.2025
Full Time Server/ Part Time Assistant Manager
Daisy Dukes Breakfast Diner
08.2023 - 02.2025
Breakfast Server
Cafe Fleur Di Lis
02.2018 - 12.2019
Barista/Cashier
Cafe Beignet
10.2017 - 04.2018
Fine Dining Server
Cafe Sbisa
01.2017 - 01.2018
Server/Manager
Little Gem Saloon
10.2015 - 12.2016
Restaurant Bar Manager
St. Charles Tavern
08.2012 - 09.2015
High School Diploma -
Archbishop Chapelle
Some College (No Degree) - English
University of New Orleans
Some College (No Degree) - Psychology
Delgado Community College