Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stormie Ashbrook

Lakeland,FL

Summary

Hard-working professional with 20+ years of experience and a proven knowledge of cannabis and retail sales. Aiming to leverage my skills to successfully fill the General Manager role at Trulieve.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Trulieve
03.2023 - Current
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Developed and implemented strategies to increase sales and profitability.

ASSISTANT GENERAL MANAGER

Trulieve
11.2022 - Current
  • Collaborated with other departments to ensure successful store operations
  • Recruited and hired associates to meet business needs and requirements
  • Stocked and replenished merchandise according to merchandising layouts
  • Prepared and presented reports to inform upper management
  • Acknowledged outstanding staff performance to boost company morale and productivity
  • Identified and reported unacceptable work performance and disciplinary problems to supervisor or manager
  • Determined customer needs by asking relevant questions and actively listening to responses.

ASSOCIATE INVENTORY MANAGER

Trulieve
12.2021 - Current
  • Took inventory or examined merchandise to identify items needing replenishment or reordering
  • Worked closely with purchasing and production to maintain levels of quality and on-hand inventory
  • Analyzed inventory to identify excess, slow-moving and obsolete inventory
  • Labeled and organized inventory items in staging areas according to quantity, size or type of material
  • Updated inventory with special promotional announcements and pricing supplied by vendors.

SHIFT SUPERVISOR

Trulieve
07.2021 - Current
  • Managed inventory levels and minimized loss, following company systems and guidelines
  • Counted register tills and audited safe counts
  • Responsible for money at end of day
  • Prepared end-of-shift reports for leadership review
  • Held team members accountable during shift by effectively coaching to improve performance
  • Worked cooperatively with teams to accomplish business goals and objectives
  • Created successful shift plans, adjusting team member line-up to achieve shift efficiency
  • Cultivated and maintained work culture through team building and positive interactions.

DISPENSARY ASSOCIATE

Trulieve
07.2021 - 12.2021
  • Built sustainable relationships and trust with customer accounts using open and interactive communication
  • Worked directly with customers when trying to find the best relief possible, without acting as doctor or pharmacist
  • Followed company guidelines
  • Followed and adhered to Dept of Health guidelines and laws.

SERVER TEAM LEAD

University Grill
02.2016 - 05.2021
  • Described ingredients and cooking methods to explain preparation of various food items
  • Checked on guests to verify satisfaction with each course
  • Set up linens, dishes, and silverware to prepare tables for customers
  • Prepared checks to itemize and total meal costs and sales taxes
  • Listened to customer concerns and complaints and quickly rectified issues
  • Answered telephones to take reservations or to-go orders.

Education

Academy High School
Fort Myers, FL
06.2003

Skills

  • Microsoft Excel
  • Monetary Transactions
  • Employee Coaching and Motivation
  • Deposit Verification
  • Coordinating Daily Operations
  • Scheduling and Coordinating
  • Microsoft Outlook
  • Job Assignments
  • Payroll Verification
  • Customer Retention

Certification

  • Certified Nursing Assistant
  • Leafly Certificate

Timeline

General Manager

Trulieve
03.2023 - Current

ASSISTANT GENERAL MANAGER

Trulieve
11.2022 - Current

ASSOCIATE INVENTORY MANAGER

Trulieve
12.2021 - Current

SHIFT SUPERVISOR

Trulieve
07.2021 - Current

DISPENSARY ASSOCIATE

Trulieve
07.2021 - 12.2021

SERVER TEAM LEAD

University Grill
02.2016 - 05.2021

Academy High School

Similar Profiles

CREATE PROFILE
Stormie Ashbrook