Summary
Overview
Work History
Education
Skills
Timeline
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Stormie Banks

Spring Hill,FL

Summary

Dynamic professional with a proven track record at HairDayze Salon, excelling in customer service and appointment scheduling. Demonstrated expertise in managing inventory and fostering vendor relationships, enhancing operational efficiency. Known for exceptional problem-solving abilities and a commitment to quality, resulting in increased client satisfaction and repeat business.

Overview

9
9
years of professional experience

Work History

Assistant Salon Manager

HairDayze Salon
03.2019 - 12.2024
  • Supported Salon Manager with administrative tasks such as payroll processing and staff scheduling.
  • Managed appointment scheduling efficiently to maximize stylist productivity while prioritizing client needs.
  • Managed inventory control, ensuring adequate stock levels and timely reordering of necessary supplies.
  • Maintained a high level of cleanliness within the salon, adhering to stringent sanitation guidelines for customer safety.
  • Established strong relationships with vendors, negotiating better pricing on products while maintaining quality standards.
  • Provided exceptional customer service, earning numerous positive reviews and repeat clientele.
  • Performed a wide range of color treatments including highlights, lowlights, balayage, ombre, root touch-ups for diverse clientele needs.

Bartender Shift Manager

Paninis Bar and Grill
08.2019 - 01.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Served high customer volumes during special events, nights, and weekends.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.




Store Co-Manager

Ulta Beauty Inc.
09.2019 - 06.2021


  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in seasonal hiring efforts to ensure adequate staffing levels during peak business periods.
  • Ensured a high level of customer satisfaction with proactive engagement, addressing concerns, and providing personalized assistance.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Interacted well with customers to build connections and nurture relationships.

Operations Manager

All American Transportation
02.2016 - 06.2019


  • Oversaw budgeting processes related to transportation costs, accurately forecasting expenses while identifying areas for cost reduction.
  • Managed fleet maintenance program to minimize downtime and extend the life of vehicles while reducing overall expenses.
  • Organized records of vehicles, schedules and completed orders.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for services rendered.

Education

Associate of Science - Dental Hygiene

Pasco-Hernando State College
Spring Hill, FL
05-2026

Skills

  • Appointment scheduling
  • Customer service
  • Problem-solving skills
  • Decision-making skills

Timeline

Store Co-Manager

Ulta Beauty Inc.
09.2019 - 06.2021

Bartender Shift Manager

Paninis Bar and Grill
08.2019 - 01.2022

Assistant Salon Manager

HairDayze Salon
03.2019 - 12.2024

Operations Manager

All American Transportation
02.2016 - 06.2019

Associate of Science - Dental Hygiene

Pasco-Hernando State College

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Stormie Banks