STORMY RYAN
Pittsburgh,PA
Summary
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Overview
2
2
years of professional experience
Work History
Clinical Access Coordinator
AHN
Pittsburgh, PA
11.2023 - Current
- Greet customers warmly and made them feel welcome.
- Answer incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of patients.
- Schedule appointments for patients.
Kitchen Hand
Reformed Presbyterian Home
Pittsburgh, PA
09.2023 - 11.2023
- Cleaned dishes, pots, pans and utensils.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
Receptionist
JCPenney Salon
Pittsburgh, PA
04.2023 - 07.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Commercial Cleaner
The Dirt Doctors
Pittsburgh, PA
04.2022 - 09.2022
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
- Collected trash from floors within hallways, bathrooms and work areas.
- Replenished supply of hand soap, paper towels and other consumables.
- Cleaned and sanitized restrooms using appropriate cleaning products.
Education
High School Diploma -
Perry Traditional Academy
Pittsburgh, PA06-2003
Skills
- Scheduling Coordination
- Interpersonal Relations
- Decision-Making Capabilities
- Time Management Proficiency
Timeline
Clinical Access Coordinator
AHN
11.2023 - Current
Kitchen Hand
Reformed Presbyterian Home
09.2023 - 11.2023
Receptionist
JCPenney Salon
04.2023 - 07.2023
Commercial Cleaner
The Dirt Doctors
04.2022 - 09.2022
High School Diploma -
Perry Traditional Academy
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