Stormy Wells
Greenville,TX
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader Manager
Five Guys
11.2022 - 01.2024
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Implemented policies and standard operating procedures for continuous improvement.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
General Manager
Taco Bueno
02.2022 - 10.2022
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Worked effectively in fast-paced environments.
Lead Bartender
R'ack Daddy's
02.2021 - 11.2021
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Prepared garnishes by evenly slicing and pitting fruits.
- Upheld strict regulations for safe alcohol service and food safety.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Bartender/Server
Snuffer's
09.2020 - 02.2021
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Upheld strict regulations for safe alcohol service and food safety.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma -
Greenville High School
Greenville, TX06.2015
Skills
- Performance monitoring
- Punctual and Reliable
- Operations Management
- Hiring and Training
- Staff Development
- Energetic and Enthusiastic
- Training and mentoring
- Schedule Management
- Opening and closing procedures
- Flexible Schedule
Certification
Food Handlers Certification
TABC Certified
Timeline
Shift Leader Manager
Five Guys
11.2022 - 01.2024
General Manager
Taco Bueno
02.2022 - 10.2022
Lead Bartender
R'ack Daddy's
02.2021 - 11.2021
Bartender/Server
Snuffer's
09.2020 - 02.2021
High School Diploma -
Greenville High School
Similar Profiles
Syed Kawsain Al-HaqueSyed Kawsain Al-Haque
Crew Member at Five GuysCrew Member at Five Guys
Morgan PointerMorgan Pointer
Associate at Five GuysAssociate at Five Guys
Logan AckroydLogan Ackroyd
Crew Member at Five GuysCrew Member at Five Guys
Greyson SuttleGreyson Suttle
Manager at Five GuysManager at Five Guys
Alexandria BarnardAlexandria Barnard
Corporate Sales Coordinator at ShenaniganzCorporate Sales Coordinator at Shenaniganz