Results-focused, detail-oriented, and seasoned Inside Sales Representative known for exceptional communication skills, strong problem-solving abilities and a proven track record of exceeding sales goals, while providing exceptional customer service.
Overview
17
17
years of professional experience
Work History
ASSOCIATE BROKER
Your Castle Real Estate
01.2018 - Current
Conduct sales calls and virtual meetings with prospective clients to identify their needs and promote sales
Utilize effective sales techniques and strategic marketing plans to generate leads and expand the client base
Employ CRM software to manage client interactions, track leads, and ensure effective communication
Stay updated on market trends, pricing dynamics, and product knowledge to provide valuable insights to clients
Provide exceptional customer service throughout the sales process, addressing issues and offering effective solutions
Cultivate strong relationships with clients and vendors, proactively following up to maintain connections and ensure satisfaction
SUPPLY DIVISION MANAGER
Power Equipment Company, dba Creative Wire Specialties
01.2007 - 01.2021
Consistently achieved and exceeded sales targets, showcasing strong sales acumen in leadership role
Directed and motivated a high-performing team of five sales and production employees, fostering a collaborative work environment
Developed exceptional customer service skills, promptly and accurately handling inbound calls, quotes, and customer orders
Proficient in managing customer inquiries and concerns, resulting in increased satisfaction and retention
Utilized market data analysis and product feedback to determine competitive sales prices, and improving sales margins
Cultivated effective communication skills with freight carriers to ensure timely and reliable daily shipments and efficient operations
Education
No Degree - Business
Metropolitan State College
Denver
Skills
Sales Expertise
Account Management
Order Management
Customer Relationship Management
Negotiation
Problem Resolution
New Business Development
Client Retention
Technical Acumen
Logistics Operations
Microsoft Windows, Microsoft Publisher, Microsoft Excel
CRM Software Use and Database Management
Affiliations
Licensed Real Estate Agent, State of ColoradoMember, Denver Metro Association of REALTORSFormer Member, Professional Bowlers Association (PBA)
Timeline
ASSOCIATE BROKER
Your Castle Real Estate
01.2018 - Current
SUPPLY DIVISION MANAGER
Power Equipment Company, dba Creative Wire Specialties
01.2007 - 01.2021
No Degree - Business
Metropolitan State College
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