Summary
Overview
Work History
Education
Skills
Timeline
Generic

stuart scantlin

Rowlett

Summary

Dynamic jewelry professional with extensive experience as Owner/Operator at Rockwall Gold and Silver Exchange. Proven track record in delivering outstanding customer service and developing marketing strategies that enhance brand visibility. Skilled in jewelry appraisals and fostering strong client relationships, ensuring customer satisfaction and loyalty.

Overview

21
21
years of professional experience

Work History

Owner/Operator

Rockwall Gold and Silver Exchange
3021 Ridge Road Rockwall Tx 75032
02.2021 - 02.2025

Developed relationships with clients to better serve their individual needs and goals.

  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Developed marketing strategies to increase brand awareness and attract new customers.

Owner/Operator

Scantlin Gemological Services,Inc.
Rowlett, TX
04.2009 - 11.2021

Provided jewelry Appraisals for customers so they could obtain insurance for jewelry replacement.

Sales Associate

Helzberg Diamonds
Town East Mall
03.2007 - 03.2009
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted in inventory management, ensuring optimal stock levels and product availability.
  • Executed sales strategies, effectively promoting jewelry collections to meet customer needs.
  • Trained new associates on sales techniques and product knowledge for improved team performance.

Sales Associate

Jared Jewelers
Plano, TX
12.2005 - 09.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Associate

Bailey Banks & Biddle
Northpark Mall Dallas TX
04.2004 - 11.2005
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma - Diamontologist

DCA Diamond Council of America
01-2006

Gemologist Diploma -

Gemological Institute of America (G.I.A.)
Santa Monica, CA
11-1988

High School Diploma -

Skyline High School
Dallas TX
05-1982

Skills

    Outstanding customer service skills

    Successful in developing rapport with customers, assisting in selections, and closing sales

    Establish and maintain excellent working relationships with other sales associates, motivating others by personal example

    Well acquainted with all aspects of opening and closing jewelry stores and all duties of day to day operations

Timeline

Owner/Operator

Rockwall Gold and Silver Exchange
02.2021 - 02.2025

Owner/Operator

Scantlin Gemological Services,Inc.
04.2009 - 11.2021

Sales Associate

Helzberg Diamonds
03.2007 - 03.2009

Sales Associate

Jared Jewelers
12.2005 - 09.2006

Sales Associate

Bailey Banks & Biddle
04.2004 - 11.2005

High School Diploma - Diamontologist

DCA Diamond Council of America

Gemologist Diploma -

Gemological Institute of America (G.I.A.)

High School Diploma -

Skyline High School