Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Stuart Schouten

Coventry

Summary

Dynamic Food Service Director with a proven track record at Compass Group N.A., excelling in operational management and client retention strategies. Expert in budget management and culinary arts, I successfully coordinated events for up to 3,000 guests, enhancing customer satisfaction and driving continuous improvement in service quality. Skilled at food service operations targets and financial goals. Proficient in administering budgets, managing inventory and controlling costs. Goal-oriented Food Service Director with demonstrated success in food service, including workforce planning, sales leadership and team oversight. Disciplined, motivated and talented team director with firm grasp of business operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Food Service Director

Compass Group N.A., Eurest Division, Collins Aerospace
Windsor Locks
04.2023 - Current
  • Manage campus operations for two full-service dining centers and one WPS Starbucks.
  • Oversee self-checkout C-store, enhancing customer experience and efficiency.
  • Coordinate catered events for 10 to 3,000 guests, ensuring high-quality service.
  • Report directly to DM on operational performance and event execution.
  • Communicated effectively with executive management regarding budgeting decisions or policy changes.
  • Created budgets for each department based on projected expenses and revenues.
  • Reviewed weekly reports from supervisors concerning staffing needs or maintenance requirements.
  • Maintained accurate records of sales, labor costs, food costs, and waste management data.
  • Supervised the daily operations of the kitchen, cafeteria, and catering services.

Manager

Compass Group N.A., Eurest Division, Pratt and Whitney
East Hartford
08.2021 - 04.2023
  • Reopened Pratt and Whitney units in East Hartford, CT after Covid closures.
  • Managed business operations and recruited new and returning associates as required.
  • Oversaw reopening of additional CT units, including Middletown and Groton locations.
  • Ensured compliance with regulatory requirements and industry standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Chef/Manager

Compass Group N.A., Eurest Division, UTC Aerospace
Windsor Locks
01.2011 - 07.2020
  • Provided food service, corporate catering, and special event management for several RTX properties in the area.
  • Managed one full service dining center and one full service WOS Starbucks.
  • Responsibilities included staffing, menu development, financial reporting, cash handling, retail marketing, recipe compliance, and client facing business reviews.
  • CT Pit Master for the Eurest BBQ Bucket List traveling smoker.
  • Supporting the smoker events on my campus as well as others in the area and neighboring states.

Education

High School Diploma -

Mark T Sheehan High School
Wallingford, CT
06-1985

Skills

  • Customer service excellence
  • Client retention strategies
  • Team building and leadership
  • Operational management
  • Culinary arts expertise
  • Quality assurance (HACCP and WPS)
  • Training and development
  • Mobile marketing proficiency
  • Budget management
  • Operational oversight
  • Regulatory compliance
  • Staff recruitment
  • Waste management
  • Continuous operational improvement

Certification

  • ServSafe Manager Certification

Accomplishments

  • Global University for Lifelong Learning graduate mentor
  • CT BBQ Smoker Pit Master

References

References available upon request.

Timeline

Food Service Director

Compass Group N.A., Eurest Division, Collins Aerospace
04.2023 - Current

Manager

Compass Group N.A., Eurest Division, Pratt and Whitney
08.2021 - 04.2023

Chef/Manager

Compass Group N.A., Eurest Division, UTC Aerospace
01.2011 - 07.2020

High School Diploma -

Mark T Sheehan High School

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