Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suada Kuljancic

Wethersfield,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Office Coordinator/Surgical Scheduler Coordinator

Trinity Health Of New England
11.2017 - Current
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Contacted insurance companies to obtain authorizations and gathered all related medical records.
  • Coded correct procedures for physician and billing purposes.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Trained all new employees on records management system.

Financial Counselor

MidState Medical Center
10.2015 - 10.2017
  • Conducted interviews with patients and family members and answered questions regarding insurance benefits.
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

High School Diploma -

Wethersfield High School
Wethersfield, CT
06.2011

Skills

  • Complex Problem-Solving
  • Proficient in EPIC
  • Medical Knowledge and Terminology
  • Insurance Billing Procedures
  • New Hire Orientation
  • Microsoft Office
  • Organization and Time Management
  • Coaching and Training

Timeline

Office Coordinator/Surgical Scheduler Coordinator

Trinity Health Of New England
11.2017 - Current

Financial Counselor

MidState Medical Center
10.2015 - 10.2017

High School Diploma -

Wethersfield High School

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Suada Kuljancic