Suaquala Willis
Training Manager
Stockbridge,GA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Training Manager
Wenmarr
Hampton, Ga
10.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Training Manager
Meritage Hospitality
Decatur , Ga
03.2018 - 10.2023
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Analyzed effectiveness of training programs at all levels and recommended updates.
Education
South West DeKalb
Dectur Ga06.1997
Skills
Leadership training
New hire on-boarding
Training solutions development
Staff development plans
Certification
- Area of certification Training - store manager
- [Area of certification] Tra
Accomplishments
- Achieved the Number national store ranking within Number years.
- Managed a store that exceeded company expectations in every category during the Quarter quarter.
- Exceeded monthly store sales goals Number months in a row.
- Recruited Number successful new managers within one year.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Training Manager
Wenmarr
10.2023 - Current
Training Manager
Meritage Hospitality
03.2018 - 10.2023
South West DeKalb
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