Subrenia Dumham
Vancouver
Summary
Motivated Restaurant Server offering extensive knowledge of hospitality etiquette and food preparation. Spirited and communicative individual polished in assisting patrons in selecting food and beverage choices and maintaining table settings. Customer-oriented team player familiar with POS system operations.
Overview
11
11
years of professional experience
Work History
Restaurant Server
Sandals Ocho Rios
08.2018 - 11.2024
- Presented menus and answered questions regarding items.
- Served food and beverages to patrons and confirmed complete orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Island Coffee Cafe
01.2014 - 07.2018
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared drinks according to standard recipes.
- Presented menus and answered questions regarding items.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Summer Reading Program Volunteer
Ramble Primary School
06.2013 - 08.2013
- Supported librarians with registration of participants into the Summer Reading Program system.
- Collaborated with teachers and parents to encourage students' involvement in the program.
- Oversaw check-in and check-out.
- Located books and periodicals for patrons.
- Communicated with teachers and students about ways to increase enjoyment of reading material while meeting school curriculum.
- Organized materials for weekly storytimes, craft projects, and other library events.
- Inspected returned books for condition and due-date status and computed fines.
- Kept watchful eye on front desk to encourage protected library environment.
- Provided information on the Summer Reading Program to patrons who visited or called the library.
Education
Some College (No Degree) - Food And Nutrition
National Council On Technical And Vocational ED
Jamaica06-2017
High School Diploma -
Tacky High School
Jamaica06-2012
Skills
- Dining area maintenance
- High volume dining
- Daily specials memorization
- Register operation
- Customer satisfaction
Timeline
Restaurant Server
Sandals Ocho Rios
08.2018 - 11.2024
Server
Island Coffee Cafe
01.2014 - 07.2018
Summer Reading Program Volunteer
Ramble Primary School
06.2013 - 08.2013
Some College (No Degree) - Food And Nutrition
National Council On Technical And Vocational ED
High School Diploma -
Tacky High School