To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales and Marketing Assistant
Contactor for Westin Homes
06.2023 - Current
Assisted call-in customers with questions and orders.
Enhanced client relationships through regular communication, addressing concerns, and providing prompt solutions.
Supported sales team by providing timely updates on inventory levels, ensuring adequate stock availability for meeting customer demands.
Assisted in the creation of sales presentations tailored to individual client needs, resulting in higher closing ratios.
Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Contacted prospective customers through phone calls and emails to develop business.
Established lasting customer relationships using active listening and problem-solving skills.
Demonstrated products to customers, answered questions, and redirected objectives to positive features.
Demonstrated willingness and interest in learning new tasks and skills.
Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
Shadowed team members to learn problem-solving and best practices in customer service.
Co-Owner
S & M Vacation Rentals
03.2021 - Current
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Associate of Science -
Mt. Hood Community College
Gresham, OR
Associate of Arts -
Mt. Hood Community College
Gresham, OR
Skills
Credit and Debt Card Processing
Database Maintenance
Customer Support
Consumer Banking
Good Communication Skills
Answering Phones
Answering Client Questions
Customer Data Confidentiality
Microsoft Office
Certification
CPR certified
Volunteer
I have volunteered many hours at Cactus Ranch Elementary, Walsh Middle School, Girl Scouts, Round Rock High School and many various team sports.