Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sue bender

Carrollton

Summary

Dynamic sales associate with a proven track record in customer service and upselling. Skilled in relationship building and problem-solving, ready to enhance customer experiences and drive sales growth.

Overview

11
11
years of professional experience

Work History

Sales Associate

Passion Lighting
Grapevine, TX
02.2020 - 04.2024
  • Provided exceptional customer service by addressing inquiries and efficiently resolving issues.
  • Collaborated with team to maintain product displays, ensuring compliance with company standards.
  • Assisted in inventory management, tracking stock levels and conducting regular audits.
  • Upsold lighting solutions by understanding customer needs and providing tailored recommendations.

Sales Associate

Lights Fantastic
Dallas. TX
09.2017 - 01.2020
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Trained new associates on sales techniques and product knowledge for improved team performance.
  • Analyzed sales data to identify trends, contributing to inventory purchasing decisions.
  • Enhanced store layout based on customer flow patterns, increasing visibility of high-demand products.

Sales Associate

Lamps Plus
Plano, TX
09.2015 - 09.2017
  • Developed strong relationships with customers, fostering loyalty and repeat business through follow-ups.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Lamps Plus
Dallas, TX
05.2013 - 09.2015
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Science - English

SUNY At Geneseo
Geneseo, NY

Skills

  • Customer service
  • Excellent people skills
  • Relationship building
  • Verbal/written communication
  • Professional demeanor
  • Upselling
  • Sales goals attainment
  • Price quote preparation
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Passion Lighting
02.2020 - 04.2024

Sales Associate

Lights Fantastic
09.2017 - 01.2020

Sales Associate

Lamps Plus
09.2015 - 09.2017

Sales Associate

Lamps Plus
05.2013 - 09.2015

Bachelor of Science - English

SUNY At Geneseo