Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Sue Meechan

Santa Rosa,CA

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction at Pomegranate Salon. Skilled in organization and time management, I effectively resolved client issues and maintained accurate records. As Owner Manager at The Pottery Studio, I fostered strong client relationships, driving repeat business and implementing successful marketing strategies.

Overview

40
40
years of professional experience

Work History

Receptionist

Pomegranate Salon
01.2023 - 08.2026
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.

Owner Manger

The Pottery Studio
01.2006 - 03.2019
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Substitute Teacher, K-5

Santa Rosa City School District
07.1986 - 07.1991
  • Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
  • Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
  • Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
  • Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.

Education

Bachelor of Arts - Art And Elementary Education

Sonoma State University
Rohnert Park, CA
06-1980

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

Pomegranate Salon
01.2023 - 08.2026

Owner Manger

The Pottery Studio
01.2006 - 03.2019

Substitute Teacher, K-5

Santa Rosa City School District
07.1986 - 07.1991

Bachelor of Arts - Art And Elementary Education

Sonoma State University

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Sue Meechan