Sue Ann Yanez
Modesto,CA
Summary
Skilled in customer service and teamwork, my approach combines problem-solving and time management to achieve outstanding results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
FleetFeet
09.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Answered questions about store policies and addressed customer concerns.
Canvasser
Fieldworks
05.2024 - 09.2024
- Developed tailored approaches for engaging different demographics within the voting population, ensuring inclusivity and relevance of messaging.
- Trained new volunteers, ensuring consistency in messaging and efficiency of canvassing operations.
Patient Care Coordinator
LaserAway
03.2022 - 04.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Account Executive
FedEx
02.2017 - 03.2022
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Streamlined account management processes for increased efficiency and improved client retention rates.
Education
General Studies
University of Central Missouri
Warrensburg, MOSkills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
Timeline
Sales Associate
FleetFeet
09.2024 - Current
Canvasser
Fieldworks
05.2024 - 09.2024
Patient Care Coordinator
LaserAway
03.2022 - 04.2024
Account Executive
FedEx
02.2017 - 03.2022
General Studies
University of Central Missouri
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