Summary
Overview
Work History
Skills
Timeline
Receptionist

Suella Harney

Kissimmee,FL

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at World Auto. Skilled in data entry and client relations, adept at managing high-stress situations with professionalism. Increased loyalty through effective dispute resolution, showcasing exceptional organizational and time management abilities.

Overview

9
9
years of professional experience

Work History

Receptionist

World Auto
03.2023 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Count large down payments
  • Entered customers info, Tags in the system
  • Contact customers for past due payments
  • Reports at the end of the night

Uber Eats Driver

Uber
04.2022 - 05.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.

Receptionist

On The Move Fitness
01.2021 - 05.2022

Greeted clients

Take payments

Clean gym as well as work space

Order supplies

Go over contracts with customers

Restock

Customer Service Representative

Best Cleaners
05.2015 - 05.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Responded to customer requests for products, services, and company information.
  • Take in and tag customers clothes enter in the system
  • Clean
  • Order supplies
  • Count money drawers at the end of the night
  • Lock up store and make sure alarm is on

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling
  • Greeting and Seating Clients
  • Data inputting
  • Mail handling
  • Multi-line telephone operation
  • Professional Demeanor

Timeline

Receptionist

World Auto
03.2023 - 06.2024

Uber Eats Driver

Uber
04.2022 - 05.2023

Receptionist

On The Move Fitness
01.2021 - 05.2022

Customer Service Representative

Best Cleaners
05.2015 - 05.2021
Suella Harney