Overview
Work History
Education
Skills
Languages
Timeline
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Suen Yee Velicia Lee

Queens,NY

Overview

4
4
years of professional experience

Work History

Restaurant Partnerships Representative

Uber
New York, NY
04.2023 - Current
  • Lead the full sales cycle and sign partnerships with top local restaurant for Uber Eats.
  • Proactively building my pipeline by managing and hitting the weekly metrics set by my manager.
  • Achieved a average monthly quota attainment of 137%.

Founder

Yin Yin Mask
Hong Kong, Hong Kong
06.2020 - Current
  • Designed and tailor-made wedding masks and sold around 120 masks/per week to wedding parties.
  • Grew revenue by launching an eCommerce store on Instagram and accumulated five figures total revenue in two months.
  • Boosted sales by 47% monthly by creating A/B tested image ads on social media platforms targeting 22-40 years old users who followed major wedding pages.

Influencer Marketing Specialist

NEIWAI US
New York, NY
02.2023 - 06.2023
  • Strengthened brand to engage social media community by producing creative and compelling content.
  • Managed day-to-day execution of social media messaging with influencer marketing strategies and creative campaigns.
  • Cultivated influencer and blogger outreach program to build active brand ambassador network.
  • Organized and maintained documents, records and contracts with individual influencers and agencies.

Customer Service Representative (Part-time)

NEIWAI US
New York, NY
09.2021 - 04.2023
  • Provided outstanding service to 70 new and long-standing customers each week by attending closely to concerns and developing solutions.
  • Achieved a 4.8/5 customer satisfaction score.

Sales Marketing Development

Extend
New York, NY
07.2022 - 12.2022
  • Managed inbounds that came in through the website and Marketo campaigns; qualified and set meetings with leads and passed on to Account Executives.
  • Maintained 200-300 records of current clients, and upsell them new products when they launched.
  • Organize marketing campaigns, communicate with sponsorships, and send invites to merchants while informing them more about the company’s products through email marketing.
  • Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.

Business Development Representative – Mid-Market

Extend
New York, NY
12.2021 - 07.2022
  • Managed 150-200 mid-market accounts and prospects 40+ new merchants quarterly by conducting activities including cold calls, emails, and social selling
  • Manage contacts, relations, and sales with CRM tools, including Salesforce, Outreach, Zoominfo, Similarweb, Lusha, Wappalyzer, Sendoso, LinkedIn Sales Navigator, and more
  • Achieved monthly quota for four consecutive months and reached H1 sales quota in 3 months.

Online Marketing and Administration Intern

Go Oxbridge Limited
Hong Kong, Hong Kong
06.2020 - 06.2021
  • Managing social media accounts and writing marketing communications like blogs and interviews that attracted new potential customers.
  • Provide customer service to 10+ new customers per day by answering inquiries through Facebook messenger or email, and provided suggestions on courses.

Co-Founder

RhineLab.Co
San Francisco, CA
03.2020 - 03.2021
  • Generated revenue by launching 30 ads targeting big four countries and targeted audiences based on Facebook lookalikes.
  • Created promotion campaigns like giveaways and influencers marketing on platforms like Instagram, Facebook, and MailChimp, which boosted sales by 28%.

Education

Bachelor of Science - Business And Managerial Economics

University of California - Davis
Davis, CA
09.2021

Bachelor of Arts - Art

University of California - Davis
Davis, CA
09.2021

Skills

  • Merchandising Proficiency
  • Effective Customer Upselling
  • Problem Resolution
  • Customer Service
  • People Skills
  • Friendly, Positive Attitude
  • Relationship Building

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Restaurant Partnerships Representative

Uber
04.2023 - Current

Influencer Marketing Specialist

NEIWAI US
02.2023 - 06.2023

Sales Marketing Development

Extend
07.2022 - 12.2022

Business Development Representative – Mid-Market

Extend
12.2021 - 07.2022

Customer Service Representative (Part-time)

NEIWAI US
09.2021 - 04.2023

Founder

Yin Yin Mask
06.2020 - Current

Online Marketing and Administration Intern

Go Oxbridge Limited
06.2020 - 06.2021

Co-Founder

RhineLab.Co
03.2020 - 03.2021

Bachelor of Science - Business And Managerial Economics

University of California - Davis

Bachelor of Arts - Art

University of California - Davis

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Suen Yee Velicia Lee