Sugeeth Daniel

Sr.Business Analyst

Quess Corp

03.2021 - Current

Developed strong relationships with stakeholders and marketing team, resulting in lead generation and increased sales for the organization.
Interacted with stakeholders to gather requirements, gain a comprehensive understanding of customer needs, and create detailed use cases and user stories.
Documented functional requirements, specifications, and acceptance criteria to ensure clear communication and alignment.
Identified whether requirements involved product enhancements or new developments, successfully bringing additional business to the organization.
Collaborated with cross-functional teams, planned project timelines, and conducted sprint meetings for effective project management and backlog prioritization.
Delivered User Acceptance Testing (UAT) and ensured successful implementation of development projects using test-driven development practices and comprehensive test plans.
Managed regular deployments for new feature updates and oversaw release management processes, including scope definition and change management.
Oversaw coordination, support, and development teams to ensure smooth project execution and address any issues in the workflow.
Conducted user training sessions after the delivery of live products, incorporating feedback for continuous improvement and performance optimization.
Created written manuals and videos for end-user training, focusing on improving the overall user experience and information system adoption.
Worked closely with the organization's C&MD in strategic planning initiatives, product roadmap development, and implementing best practices.
Successfully recruited and hired experienced resources, demonstrating strong leadership and teamwork skills to ensure timely and within-budget project completion.
Demonstrated a proactive approach to risk management and conducted Root Cause Analysis (RCA) when necessary, utilizing quantitative metrics and analytical skills for decision-making.
Successfully planned and led product/feature launches, ensuring smooth coordination among cross-functional teams and alignment with the product vision and business processes.
Onboarded 10 new clients for the in-house product (GPMS), resulting in increased business and market expansion through innovative solutions.
Acquired 4 new clients for (Squareup), contributing to the growth of the organization's client portfolio and validating the product's market fit.
Secured 2 new clients for (SFMS), effectively expanding the organization's reach and market presence through tailored business strategies.

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