Sugeres Alberto
Saint Cloud ,FL
Summary
Dedicated Billing Clerk with 8 years of experience in the automotive industry. Detail-oriented and organized, I have successfully managed the billing process, finalized deals, and maintained accurate records resulting in smooth operations. Proficient in data entry and CDK.I am highly motivated to contribute to the success of a dynamic automotive company.
Overview
14
14
years of professional experience
Work History
Billing Specialist
Honda Of Fishers
Fishers, IN
04.2017 - 09.2025
- Verify documentation and accurately post new and used car deals
- Cut checks and confirm all trade payoffs (new and used vehicles)
- Perform daily and month-end reporting and reconciliation tasks
- Run, review, and interpret accounting reports
- Research and resolve discrepancies as needed
- Input and reconcile assigned general ledger accounts
- Provide support to the accounting team as directed
Service Advisor
Dreyer & Reinbold
Indianapolis, IN
06.2016 - 12.2017
- Answering phone calls and setting appointments.
- Greeting customers promptly.
- Obtaining customer and vehicle information.
- Clearly reporting all vehicle symptoms as described by the customer.
- Determining and recommending needed maintenance base on age, mileage and history of vehicle.
- Preparing a complete and accurate estimate of cost for labor and parts.
- Monitor the progress of each vehicle throughout the day, and updating customers frequently. Verifying that the final invoice reconciles with the work performed on the repair order.
- Explaining all completed work and charges to customers.
- Conduct post-repair follow up
- Resolve customer complaints, maintain value, quality, and integrity
Cashier/Receptionist
Dreyer & Reinbold
Indianapolis, IN
03.2012 - 06.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Handled customer inquiries with professionalism, enhancing service quality.
- Collaborated with team members to improve checkout procedures and reduce wait times.
Education
High School Diploma -
Forest Hill High
West Palm Beach, FLSkills
Data entry
CDK knowledge
Administration skills
Customer service
Bilingual
Attention to detail
Timeline
Billing Specialist
Honda Of Fishers
04.2017 - 09.2025
Service Advisor
Dreyer & Reinbold
06.2016 - 12.2017
Cashier/Receptionist
Dreyer & Reinbold
03.2012 - 06.2016
High School Diploma -
Forest Hill High