Sugianti -
Las Vegas,NV
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in administrative role.
Overview
2
2
years of professional experience
Work History
Server
Kagari Ramen
Las Vegas, NV
11.2024 - 04.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge, guiding customers through food options.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure efficient meal preparation and service.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Served food and beverages promptly with focused attention to customer needs.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
Food Court Employee
Honolulu Poke Bowl
Cheyenne, WY
02.2024 - 11.2024
- Provided exceptional customer service in fast-paced food court environment.
- Prepared and assembled poke bowls according to established recipes and standards.
- Maintained cleanliness and organization of food preparation areas and dining spaces.
- Assisted team members during peak hours to ensure timely service delivery.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Increased customer loyalty by addressing concerns promptly and professionally, fostering positive relationships with patrons.
- Handled cash transactions accurately, contributing to balanced registers and streamlined financial reporting.
- Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged repeat business.
- Streamlined kitchen processes by working efficiently under pressure, minimizing wait times for customers.
- Supported fellow team members during rush periods, demonstrating adaptability and strong teamwork skills.
Education
Bachelor of Science - Accounting
University of Mercu Buana
Jakarta, Indonesia02.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Cleanliness standards
- Safe food handling
- Food running
- Menu memorization
- Order accuracy
- Food safety practices
- Table bussing
- Guest seating
- Menu presentation
- Order delivery practices
- Bill computation
- Multitasking and organization
Languages
English
Professional Working
Indonesian
Native or Bilingual
Korean
Elementary
Timeline
Server
Kagari Ramen
11.2024 - 04.2026
Food Court Employee
Honolulu Poke Bowl
02.2024 - 11.2024
Bachelor of Science - Accounting
University of Mercu Buana