Su Hnin Sint
Pflugerville
Summary
Head server with proven leadership in guest relations and operational enhancement. Skilled in team collaboration and training, resulting in improved guest experiences. Demonstrated success in supervising dining operations and implementing strategies that increase guest satisfaction. Committed to operational excellence and fostering positive relationships to optimize dining room efficiency.
Overview
2
2
years of professional experience
Work History
Head server
Kura Revolving Sushi Bar
Pflugerville
08.2023 - Current
- Supervised dining room operations, ensuring exceptional guest experiences.
- Trained new staff on service protocols and menu knowledge.
- Coordinated with kitchen staff to optimize food service timing.
- Managed reservations and seating arrangements for efficient flow.
- Assisted guests with menu selections and accommodated special requests.
- Maintained cleanliness and organization of dining area during shifts.
- Collaborated with management to address guest concerns promptly.
- Implemented daily specials and promotions to boost customer engagement.
Education
Associate of Applied Science - Medical Laboratory Technology
Austin Community College
Austin, TX08-2025
Phlebotomy Technician Program
Austin Community College
Austin, TX08-2024
Skills
- Effective communication
- Team collaboration
- Customer service
- Payment processing
- Team supervision
- Guest relations management
- Relationship management
- Operational improvement
- Leadership skills
- Multitasking
- Staff training
- Employee discipline
- Kitchen coordination
- Food safety practices
- Menu knowledge
- Efficient scheduling
- Team management
References
References available upon request.
Timeline
Head server
Kura Revolving Sushi Bar
08.2023 - Current
Associate of Applied Science - Medical Laboratory Technology
Austin Community College
Phlebotomy Technician Program
Austin Community College