Sui-Ella Elaisa

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Greeted visitors and provided them with assistance.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Updated and recorded customer or client information to maintain accounts.

-

• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Documented information in patient charts and communicated status updates to interdisciplinary care team.
• Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
• Performed vital signs checks such as blood pressure and temperature readings for patients.
• Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
• Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
• Answered call lights promptly and responded to requests from patients in a timely manner.