Over 13 years of experience in IT industry as a Technical program manager and Test lead. Hands on experience in Release, Change, Incident, Problem management and test Cycle
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Program Manager
Choice Hotels
02.2020 - Current
Managed multiple teams to lead resilience efforts, software releases, and projects for External integrations services.
Supported production deployments for multiple technical projects with competing priorities. Attended CAB meetings to get approvals for production CR's.
Managed triage of incoming production support issues for Distribution applications and systems.
Coordinate, communicate, and lead cross-functional efforts around escalations and product needs.
Test Engineer Senior
Choice Hotels
06.2013 - 01.2020
Supported in design, development, and implementation of test cycle.
Performed detailed test planning, including requirements for engineering models involved with system testing.
Conducting peer reviews and provide technical leadership to Test Engineers.
Developing test plans & test procedures to meet testing needs.
Quality Assurance Analyst
Wells Fargo
04.2012 - 03.2013
Worked on application that processes customer files with payment transactions and transmits the payments to the end customer.
Customer test file will be processed via UNIX system to Web Methods application for further processing to create payment back ends.
Payment back ends will be delivered using the WebMethods scheduled delivery services.
Quality Assurance Analyst
Verizon
08.2010 - 02.2012
Worked closely with technical team to understand technical requirements.
Preparation/Updating of Test cases for each module.
Performed in resolving technical and application problems before application gets deployed.