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 Detail-oriented audiovisual professional with one years of experience. Skilled in host of functions, including installation and testing of cabling, equipment and audiovisual systems.  Dedicated IT professional highly effective at maintaining and installing software and hardware for laptop and desktop computers. Experience working in corporate and retail environments. Supportive Computer Repair Technician with six years of experience. Extensive understanding of software installations and excellent customer service. Committed to cost-effective repairs and honest, transparent work. Capable Computer Repair Technician, Proven track record of maintaining old and new systems, upgrading hardware and software. Understands the critical need to repair systems quickly for individuals and groups. Expertise in software configuration, and the testing/repair of various hardware applications Proficient in cell phone software programs and computer repair, Knowledge in operating different types of cell phones. Experienced event planer with expertise in event planning, budgeting and management. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools. 

Experienced IT professional with a strong background in hardware and software troubleshooting. Recently certified in CompTIA A+ Core 1 and Core 2, as well as IT Fundamentals. Holds certificates in PC troubleshooting and repair, mobility tech support, building computers, repairing phone and computer screens, replacing motherboards, installing RAM, CPU, video cards, and power supplies, operating multiple computer programs, installing/uninstalling software, working with ticket systems, replacing computers and installing network printers, running Ethernet cabling, formatting hard drives and reinstalling operating systems. Ability to work with customers to explain tech issues in terms others can understand and show hands-on fixes. Skilled in repairs and preventative maintenance across various areas including wiring, plumbing, tiles, doors, windows, and renovations. Professional technician focused on achieving high standards and delivering results. Collaborative team player who easily adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills. Efficient with extensive hands-on experience in maintaining and repairing mechanical and electrical systems. Demonstrates expertise in troubleshooting issues and promptly taking corrective actions. Proficient in operating multiple programs simultaneously to resolve customer issues while providing excellent customer service. Meticulously documents customer accounts and updates tickets to ensure timely resolution of tech support issues. Consistently punctual and dedicated to delivering quality work.

Motivated and hands-on technician seeking a position in any job, aswell as automotive maintenance, electrical work, phone repair, or general handyman services. Strong customer service skills and experience in fast-paced technical environments.

I am experienced in analyzing issues on service calls and finding effective solutions. I do my best to engage others with a pleasant personality with my expertise building relationships (customers and coworkers alike). I have outstanding diagnostics skills, dependable professionalism with strong background installing, maintaining, and repairing systems and components. Maintaining equipment safety and performance with in-depth inspections and corrections, always dedicated to quality assured service.

Sukru Sen

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