Sulafa Idris

• Supported the planning and execution of weekly IELTS examinations, ensuring compliance with IELTS and UKVI regulations

• Assisted with candidate registration, verification, and check-in, providing professional and clear guidance to test takers
• Prepared and organized secure test materials, seating plans, and examiner documentation
• Maintained accurate, confidential records of candidate files and examination materials
• Coordinated with Test Center Administrator, examiners, and staff to ensure smooth test-day operations

• Delivered high-quality customer support by handling test taker inquiries via phone and email

• Provided reading assistance for test-takers with approved accommodations, ensuring clarity, fairness, and confidentiality
• Assisted test takers with instructions, seating arrangements, and testing equipment as needed
• Proctored exams by distributing, opening, and collecting test materials in compliance with testing center procedures.
• Ensured exams ran smoothly by coordinating with test center staff and maintaining accurate session records

• Supported daily administrative functions by managing document processing and data entry in the Trusts and Estates database ensuring accuracy and proper categorization of client records
• Opened, date-stamped, scanned, and uploaded legal and financial documents into the case management system
• Sorted and distributed incoming mail and checks to the correct accounts and staff members
• Managed database entries for checks and bank statements, ensuring accurate financial records and compliance with procedures

• Reconciled bank statements and managed daily cash handling and balancing with 100% accuracy
• Created Excel spreadsheets for tracking budget expenses and income, managed and reconciled 6 bank accounts accurately regarding grants from UNHCR, WFP and CAFOD
• Reviewed all payments ensuring all supporting documents are complete and issued the check accordingly
• Executed vendor payments and issued checks, ensuring smooth and compliant financial operations
• Managed grants-related financial documentation and assisted in preparing financial reports for donor-funded projects and prepared the finance office for auditors
• Provided administrative support to the finance department, maintained strict filing order and organization, improving document tracking and retrieval time
• Ordered and maintained office inventory, ensuring timely restocking of supplies and smooth daily operations
• Maintained communication with finance departments across field offices to ensure consistency and transparency in fund usage
• Conducted cash projections and coordinated fund disbursements to field sites based on the approved grant budget

• Processed payments and vendor invoices and reconciled project accounts on a daily basis to ensure accuracy and compliance with CARE and donor regulations
• Prepared budget-tracking spreadsheets and monthly financial summaries for ongoing projects
• Provided administrative and financial support to the accounting department, maintaining organized filing systems and ensuring accurate documentation for audits and reviews
• Processed accounts payable and Receivable, reconciling project accounts daily to ensure accurate and timely payments
• Assisted in procurement and payment processing, reviewing supporting documents, preparing checks, and ensuring compliance with financial policies
• Handled daily correspondence, scanning, and printing for the Finance department to support workflow efficiency
• Maintained detailed transaction records and financial summaries for UNHCR and WFP grants
• Demonstrated excellent attention to detail, organization, and confidentiality in handling financial and administrative information
• Issued checks and prepared necessary bank letters, ensuring compliance with financial protocols
• Maintained communication with finance teams across all field offices, providing regular cash projections and ensuring timely financial planning

• Supported the planning and execution of weekly IELTS examinations, ensuring compliance with IELTS and UKVI regulations
• Assisted with candidate registration, verification, and check-in, providing professional and clear guidance to test takers
• Prepared and organized secure test materials, seating plans, and examiner documentation
• Maintained accurate, confidential records of candidate files and examination materials
• Coordinated with Test Center Administrator, examiners, and staff to ensure smooth test-day operations

• Delivered high-quality customer support by handling test taker inquiries via phone and email