Summary
Work History
Education
Skills
Interests
Timeline
Work Preference
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SULAN RICHMOND

SULAN RICHMOND

Operations Director
Largo,Florida

Summary

Talented professional with extensive successful leadership experience equipped with insights in planning, developing, and executing successful events and initiatives. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.

Work History

CEO /Small Business Owner

Sulan Rouge, LLC
Largo, FL
10.2021 - Current
  • Custom curates detailed travel itineraries, books transportation, lodging, activities, and restaurant reservations for clients
  • Provides expert advice on the best destinations, activities, and sightseeing opportunities according to client preferences
  • Assists clients in obtaining necessary travel documents such as visas and passports
  • Organizes special events such as weddings or reunions at destination locations
  • Monitors changes in flight schedules or other travel arrangements when needed
  • Provides personalized service throughout the entire trip planning process from start to finish.

Independent Insurance Broker /Small Business Owner

Insured By Sulan
St. Petersburg, FL
02.2024 - Current
  • Prepares detailed proposals outlining coverage options, cost estimates, and other pertinent information for prospective customers
  • Provides customer service by responding promptly to inquiries from clients regarding policy information or changes
  • Assists customers in selecting suitable products based on their individual needs and preferences.
  • Self-motivated, with a strong sense of personal responsibility.
  • Works effectively in fast-paced environments.

Program Manager

EEI Manufacturing Services
Clearwater, FL
04.2018 - 07.2020
  • Successfully managed over 25 programs and delivery schedules with a minimum of 40 different product assemblies at any given time, delivering on time, quality, and budget
  • Lead company programs and initiatives from proposal phase to contract award
  • Established and maintained strong customer relationships from proposal phase through contract completion to successfully generate repeat business
  • Oversaw cross-company projects and initiatives leading to process improvement and creating a strong support team conducive to the company's success.

Front Desk Administrator & Bookkeeper

Thrive Chiropractic
Saint Thomas, USVI
03.2016 - 09.2017
  • Oversaw the patients' experience while maintaining the ambience of wellness from the initial greeting of a patient to a continuing relationship for scheduling future appointments with each patient
  • As sole Bookkeeper maintained all business accounts and prepared all required reports
  • Managed incoming calls, directed them to the appropriate personnel, and took messages when necessary
  • Scheduled appointments for clients based on availability of staff
  • Processed payments for services rendered according to established procedures.

Senior Engineering Program Manager

Baselayer, Formerly IO
Chandler, AZ
09.2013 - 08.2015
  • Oversaw design and implementation of the comprehensive CORE product family line of Data Center modules and corresponding budget of up to $1M, delivering all at or before deadline
  • Boasted agility and versatility across all hardware engineering disciplines with six direct reports to drive continuity of an aggressive schedule and fluid priorities while continuously exceeding customer expectations
  • Steered numerous projects, simultaneously while employing daily use of Microsoft Office products, including Project, Excel, Word, PowerPoint, and Outlook while maintaining exceptional transparency for senior stakeholders.

Lieutenant, Surface Warfare Officer

U.S. Navy Active Duty
San Diego, CA
01.2005 - 01.2010
  • As a Lieutenant and Surface Warfare Officer in the U.S. Navy, played a vital role in ensuring the operational readiness and effectiveness of naval surface forces.
  • This role demands a blend of leadership, technical expertise, and adaptability, providing a challenging and rewarding career path within the Navy.

Surface Ship Nuclear Propulsion Plant Operator

U.S. Navy Active Duty
Norfolk, VA
01.1997 - 01.2000
  • As an Nuclear Propulsion Electrician's Mate, Second Class Petty Officer, in the U.S. Navy brought technical expertise, rigorous training, and a commitment to excellence.
  • Played a crucial role in maintaining the Navy's nuclear propulsion capabilities, contributing to the overall mission of defending the nation and ensuring maritime security.

Education

MBA - Business Administration

Ashford University

Bachelor of Science - Engineering Management

Illinois Institute of Technology

Skills

  • Customer Focus
  • Effective Decision Making
  • Marketing and Advertising
  • Account Management
  • Customer Service
  • Proposal Preparation
  • Client Account Management
  • Appointment management
  • Approachable and Outgoing
  • Balanced Work Ethic

Interests

President of St Pete Little League

Certifications: 02-15 Life, Health and Variable Annuities Agent license

Avid Fisherwoman

Enjoys Salsa Dancing

Timeline

Independent Insurance Broker /Small Business Owner

Insured By Sulan
02.2024 - Current

CEO /Small Business Owner

Sulan Rouge, LLC
10.2021 - Current

Program Manager

EEI Manufacturing Services
04.2018 - 07.2020

Front Desk Administrator & Bookkeeper

Thrive Chiropractic
03.2016 - 09.2017

Senior Engineering Program Manager

Baselayer, Formerly IO
09.2013 - 08.2015

Lieutenant, Surface Warfare Officer

U.S. Navy Active Duty
01.2005 - 01.2010

Surface Ship Nuclear Propulsion Plant Operator

U.S. Navy Active Duty
01.1997 - 01.2000

MBA - Business Administration

Ashford University

Bachelor of Science - Engineering Management

Illinois Institute of Technology

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursCompany Culture
SULAN RICHMONDOperations Director