Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sulema Serpa

Miami,FL

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.

Overview

4
4
years of professional experience

Work History

Assistant

TRIVINO LAW OFFICE
04.2023 - 11.2023
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Shift Leader

MASSAGE ENVY
03.2020 - 12.2022
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Education

High School Diploma -

DOLPHIN PARK HIGH
BROWARD
06.2010

Skills

  • Office Administration
  • Project Coordination
  • Meeting Support
  • Administrative Support
  • File Management
  • Mail Distribution
  • Meeting Coordination
  • Data Entry

Languages

SPANISH
Native or Bilingual

Timeline

Assistant

TRIVINO LAW OFFICE
04.2023 - 11.2023

Shift Leader

MASSAGE ENVY
03.2020 - 12.2022

High School Diploma -

DOLPHIN PARK HIGH
Sulema Serpa