Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Suleman Riaz

Staten Island,NY

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Manager

Kap Food & Fuel
01.2023 - 01.2025
  • Ensured compliance with regulatory requirements and industry standards.
  • Directed recruitment, hiring, and training of new staff members.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.

Cashier

Kap Food & Fuel
09.2021 - 12.2022
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Helped with purchases and signed customers up for rewards program.
  • Answered phone calls to assist customers with questions and orders.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

Bachelor of Science - Business Management

College of Staten Island
Staten Island, NY
05-2026

High School Diploma -

Tottenville High School
06-2022

Skills

  • Marketing
  • Vendor management
  • Risk management
  • Team leadership
  • Revenue management
  • Customer service
  • Operations management
  • Staff management
  • Shift scheduling
  • Sales management
  • Decision-making
  • Inventory management

Education and Training

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Timeline

Manager

Kap Food & Fuel
01.2023 - 01.2025

Cashier

Kap Food & Fuel
09.2021 - 12.2022

High School Diploma -

Tottenville High School

Bachelor of Science - Business Management

College of Staten Island

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