Suleymi Zarate
Davenport,FL
Summary
I have a strong work ethic, a proven ability to meet deadlines, and a collaborative mindset. Dynamic professional with experience of hospitality and healthcare environments. Known for strong team collaboration and interactive communication skills, effectively managing high-pressure situations while ensuring customer satisfaction and operational efficiency.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Host
Cuba Libre Restaurant
Orlando, Florida
02.2026 - Current
- Greeted and seated guests promptly in a fast-paced dining environment.
- Managed reservation system to optimize seating arrangements and guest flow.
- Communicated effectively with kitchen and waitstaff to ensure smooth service.
- Monitored dining area for cleanliness and organization throughout service hours.
- Managed incoming calls during busy shifts.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Front Desk Receptionist
Davenport Chiropractic & Injury Center
Davenport, Florida
01.2024 - 07.2026
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments and coordinated patient flow for optimal service delivery.
- Maintained accurate patient records using electronic health record systems.
- Answered phone calls and addressed inquiries with professionalism and care.
- Processed insurance information and verified eligibility for services provided.
- Managed office supplies inventory and ordered materials as needed for efficiency.
Front Desk Receptionist
Doctor Today TLC
Haines City, Florida
02.2023 - 10.2024
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments and coordinated patient flow for optimal service delivery.
- Maintained accurate patient records using electronic health record systems.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Completed basic bookkeeping and document filing.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Managed office supplies inventory and ordered materials as needed for efficiency.
Med tech
Lake Alfred assistant living
Lake Alfred, Florida
02.2021 - 05.2022
- Administered medications to residents following prescribed schedules and safety protocols.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Assisted healthcare professionals in daily patient assessments and care plans.
- Managed inventory purchasing, organization and tracking.
Education
New Direction Academy
Haines City, FloridaSkills
- Reservation management
- Appointment scheduling
- Front desk operations
- Multiline phone management
- Customer service
- Attention to detail
- Multitasking proficiency
- Effective communication
- Conflict resolution
- Hospitality and accommodation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- BLS
- Class Smarts and Diapering/Toileting.
Timeline
Host
Cuba Libre Restaurant
02.2026 - Current
Front Desk Receptionist
Davenport Chiropractic & Injury Center
01.2024 - 07.2026
Front Desk Receptionist
Doctor Today TLC
02.2023 - 10.2024
Med tech
Lake Alfred assistant living
02.2021 - 05.2022
New Direction Academy