Sulimon Ansari
Hayward,CA
Summary
Proven leader and effective communicator, adept in customer relations and small business operations, significantly enhanced client satisfaction and team performance. Skilled in CRM software and problem resolution, consistently achieved business growth through strategic planning and relationship building.
Overview
7
7
years of professional experience
Work History
Owner
Bay Area Auto Glass LLC
02.2024 - Current
- Managed day-to-day business operations to ensure company productivity.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Manager
Crave Subs
07.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance
Sales Associate
The Pit Stop Ten Minute Oil Change
06.2017 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Business
San Francisco State University
San Francisco, CA05.2022
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- CRM Software
- Problem Resolution
- Multitasking and Prioritizing
- Performance tracking and Evaluation
Languages
Dari
Native or Bilingual
Timeline
Owner
Bay Area Auto Glass LLC
02.2024 - Current
Manager
Crave Subs
07.2019 - Current
Sales Associate
The Pit Stop Ten Minute Oil Change
06.2017 - 06.2020
Bachelor of Science - Business
San Francisco State University
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