Suman Rasi Subramaniam

• Leading staff of 70+ within Enterprise Database and Middleware teams to provide 24/7 Operational support for over 300 Applications.
• Accountable for Database and Middleware Technologies on hybrid cloud platforms (OnPrem & Azure) that includes Oracle, Oracle Database Appliance, SQL Server, PostgreSQL, Shareplex, Golden Gate, OEM, Foglight, Idera SQL Diagnostic Manager, Azure SQL MI, Azure SQL DB.
• Established robust and sustainable IT Risk & Controls governance framework for Enterprise Database and Middleware Operations.
• Manage vendor relationships, RFPs and Contracts for operational, run and invest.
• Develop and maintain Technology Strategy and Roadmap that aligns with Product Lifecycle and Enterprise Strategy.

Director of IT Stability:

• Led Enterprise AIOPS & Automation Engineering practice to drive operational efficiency for IT Ops.
• Achieved 1.5M run rate reduction as part of AIOPS rollout.
• Managed IT Stability team that comprises of Service Restoration, Problem Management and Stability Engineering with strong focus in application performance.
• Led support Engineers (24/7 support) to implement sustainable and scalable solutions with goals of improving availability, performance, and security of applications.
• Led enterprise wide Log4J remediation crisis management effort involving over 300 people within 10 days.

Director of Database Management:

• Led staff of 100+ within enterprise database management organization spread across Oracle, SQL Server, IMS/DB2, NoSQL, PostgreSQL, MySQL, Exadata, Teradata / Hadoop, MSBI, Shareplex, OEM, Foglight, Delphix, AWS RDS PostgreSQL, Snowflake and AWS RDS MySQL product and support teams.
• Accountable for $60M annual budget in managing Enterprise Database Organization (Run and Invest).
• Define and lead technology proof of concepts for data organization (Marklogic, Snowflake, Talend, AWS & Azure SQL) to ensure feasibility of new technology architecture solutions.
• Collaborate cross-functionally with various stakeholders, including security, information protection, engineering, product, IT, cloud, HR, legal, internal and external auditor teams, to build and strengthen data security practices across products, services and infrastructure.
• Led multiyear Database transformation program with goal of automating low value tasks and reduce operating run budget by 5%.
• Led agile product team delivery on developing self-service APIs designed to automate provisioning (compute and database platform (Hybrid Cloud) and routine maintenance tasks like access management, data modification and data transfer services.
• Develop and maintain technology roadmap and strategy for Database organization for both on-prem and cloud working across multiple functional areas.
• Led Cloud Migration Strategy program to migrate 100+ Oracle databases to PostgreSQL Hybrid Cloud (OnPrem & AWS).
• Led multi-year large scale tech currency programs with budget of $15M (2000+ Databases, 300+ applications and 250+ resources) for Enterprise Database Management.
• Achieved and currently maintaining top quartile for database management service delivery, operational stability, availability, security and technology currency for over 4000+ databases that include large 100 TB+ databases and Exadata Hardware platform and its Data Center operations.
• Accountable for 24/7 Production support using onshore and offshore resource model along with managing DevOps DBA teams that support strategic IT initiatives for business.
• Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables

• Managed, mentored and influenced team of Engineers, Database Administrators and GRC Specialists. This includes responsibility of career development and growth of direct reports.
• Managed broad portfolio of database technologies and products on hybrid platforms (Oracle, Exadata, SQL, NoSQL, PostgreSQL, Exadata, Teradata / Hadoop, MSBI, Shareplex, OEM, Foglight, Delphix, RDS PostgreSQL, RDS MySQL, Snowflake and AWS IAAS SQL).
• Lead end to end support of Exadata platform that includes, procurement, hardware & software installation, hardening, image/GI upgrades, quarterly patches to periodic hardware refreshes to support resilient and highly available architecture.
• Developed and matured Database Hosting Service as top quartile CTO Service for Enterprise.
• Lead DevOps, CI/CD and agile adoption within database team to support IT / Business initiatives.
• Managed teams supporting data management, advanced analytics, business intelligence, data lake, hadoop and teradata platforms.
• Executed multi-year complex Exadata Hardware refresh projects that involved most critical databases for The Hartford.
• Effectively cut Oracle upgrade program budget by 60% and timeline by more than 50% for 2 straight years.
• Trained and ramped up entirely new upgrade factory team in short span of 2 months.
• Managed OEM Upgrade project that led to save of ~130K annually in infrastructure costs.
• Accountable to provide 24/7 Production support along with managing Engineers and DBAs that support strategic IT initiatives for application teams and business.
• Managed multiple enhancements and data pipeline development to and from Service Now CMDB to achieve 100% data quality for over 6000 database CIs within 6 months.
• Managed Database Business Office that supports annual run budget of $40M.
• Analyzed IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, security vulnerabilities, and other metrics and needs.
• Demonstrated experience with budget, metrics and other operational analysis.
• Monitored performance of initiatives within portfolio; collaborated with project managers to ensure projects stay aligned to approved business case, CBA, contribution value, and committed timeline to ensure project success.
• Conceptualized and managed development of (iFACT) (Inventory- Feed Analysis & Costing Technology) using .Net & SQL Server to assist with monthly chargeback, supply, demand, actuals and budget for all database services.
• Strong Experience with integration and automation of database services with ServiceNow, Ansible, Rubrik & AWS Services using API.
• Experience implementing ETL pipelines using custom and packaged tools.
• Lead High Availability testing for The Hartford’s most critical Gold Tier Application’s Databases.

• Specialized in Peoplesoft Administration (Peoplesoft 8/8.4/8.9 & Peopletools 8.42/8.44/8.45), Database Administration (Oracle 8/8i/9i/10g DBA), Project Management, STAT Administration, and Windows/UNIX System Administration.
• Performed hardware forecasting for complete Peoplesoft infrastructure based on current and future growth analysis on live applications.
• Performed capacity planning for new Peoplesoft implementations and Peoplesoft/Oracle upgrades.
• Supervised and supported DBAs in executing day to day tasks required to maintain environment stability.
• Performed application performance tuning, data type conversions, database upgrade support for oracle 9i/11g in Solaris and Exadata environments.
• 24/7 Production Support and performance tuning of Peoplesoft FSCM/HRMS/CRM 8.4x, 8.9, 9.0, 9.1, Peopletools 8.4x, 8.52, Oracle8i (8.1.7.2)/9i (9.2.0.5)/10g (10.2.0.3), 11g (11.2.0.3) on Linux, UNIX and Windows platforms.
• Experienced in disaster recovery solutions (Data Guard), backup & recovery (RMAN) and database partial and full refreshes.

Clients Include: The Hartford Insurance Group, PHNS, MedRemote and Juniper Networks.

• Supported 100TB+ databases and ERP systems for major financial institutions and Pharmaceutical companies.
• Supported Peoplesoft financial and HR modules, including upgrades and operational support.
• Managed teams supporting content management systems, ecommerce websites and digital analytics.

• Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
• Managing computer, network and databases for PRC Center.
• Maintained manufacturing facility and clean rooms labs for integrated circuit design and wafer manufacturing.
• Managed and monitored all installed systems for highest level of availability.
• Oversaw development and maintenance of organization computer systems and intranet.

• IT Support Engineer managing laptop, desktop support, network and databases for campus staff and students.
• Provided outstanding helpdesk service and support to customers.
• Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.