Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suman Sharma

Medical Practice Manager, Primary Care / Managed care coordinator
Melville,NY

Summary

Highly communicative Medical Practice Manager with 24 years of experience and a background in recommending methods to lower overhead costs and improve efficiency. Detail-oriented professional with exemplary skills in alleviating customer issues with tact and managing insurance company disputes. Promoting great leadership and decision making skills. Strong ability to optimize productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Medical Practice Manager

CHS Physician Partners.
11.2021 - Current

This Medical Practice was acquired by CHS Physician Partners on November 15 th, 2021.

Primary role in last 7 months has been assisting in all phases of transitioning from Private Practice to being part of the systems grid of CHS Physician Partners.

  • Developed close working relationships with front office and back office staff.
  • Handled job duties for staff members which were unavailable or out of office.
  • Trained interns and newly hired team members on office procedures and computer system.

Managed Care Coordinator

Chs Services
11.2022 - 03.2023

Updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA.

Communicated with various Insurance Payors regarding open issues involving claims, payment, and corrective actions.

Attended all monthly meetings for the payors I supported.

Oscar, Fidelis, Emblem, Empire Blue Cross Blue shield.

Specifically, handled all open Ancillary Teams Issues with our supported payors.

Maintained Open Items Trackers for Emblem, Fidelis, and Oscar on a monthly basis.

Maintained, the contract chrons on the payors I supported,

worked on Participation Grids for the payors supported by our team.

Corrected and cross checked all information for the Timely claims submissions grid for our payors.

Practice Manager/Coder & Biller

Sharma Physician's PC
01.1998 - 11.2021
  • Practice Manager for 24 years.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations
  • Managed all credentialing, license renewals, Interviewing, hiring and training new staff
  • Coded and billed all in-office and Hospital Claims. Additionally, also performed Posting of all remittances and conducted follow-ups and appeals when required
  • Our Practice Instituted EMR 8-10 years ago and we have completed Meaningful use Measures with Medicare.
  • Coordinated effort of certifying our Practice as New York State Patient Home Management Practice. Initiated and completed Integration with Health-ix, one of 5 Health Exchange programs in New York State.
  • Oversaw accounting, budgeting, and financial reporting.
  • Addressed and remedied all patient or team member issues.
  • Supervised team of two office personnel.
  • Consulted with healthcare professionals on business decisions.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Developed and maintained electronic record management systems to analyze and process data.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.

Education

Certifications - Microsoft Suite Training And Microsoft A+ Cert.

New Horizons Technical Training Center
Commack, NY
11.2000

BSC - Management Communications/Computer Science

Adelphi University
Garden City, NY
1990

Skills

  • Fluent in utilizing Microsoft Office Suite, Word, and Windows,
  • Microsoft Outlook
  • Physician Group Management
  • Medical Practice Operations
  • Answering Questions
  • Timely Processing
  • Practice Marketing
  • Personnel Needs Assessments
  • Training
  • Creative Solutions

Certification

New Horizons Technical Training Center Microsoft A+ Certification. I've passed my A+ Hardware Certification. 2004, February Molloy College - Rockville Ctr, New York ICD-9 Medical Record Coding Courses.

Timeline

Managed Care Coordinator

Chs Services
11.2022 - 03.2023

Medical Practice Manager

CHS Physician Partners.
11.2021 - Current

Practice Manager/Coder & Biller

Sharma Physician's PC
01.1998 - 11.2021

Certifications - Microsoft Suite Training And Microsoft A+ Cert.

New Horizons Technical Training Center

BSC - Management Communications/Computer Science

Adelphi University
Suman SharmaMedical Practice Manager, Primary Care / Managed care coordinator