Highly communicative Medical Practice Manager with 24 years of experience and a background in recommending methods to lower overhead costs and improve efficiency. Detail-oriented professional with exemplary skills in alleviating customer issues with tact and managing insurance company disputes. Promoting great leadership and decision making skills. Strong ability to optimize productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
This Medical Practice was acquired by CHS Physician Partners on November 15 th, 2021.
Primary role in last 7 months has been assisting in all phases of transitioning from Private Practice to being part of the systems grid of CHS Physician Partners.
Updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA.
Communicated with various Insurance Payors regarding open issues involving claims, payment, and corrective actions.
Attended all monthly meetings for the payors I supported.
Oscar, Fidelis, Emblem, Empire Blue Cross Blue shield.
Specifically, handled all open Ancillary Teams Issues with our supported payors.
Maintained Open Items Trackers for Emblem, Fidelis, and Oscar on a monthly basis.
Maintained, the contract chrons on the payors I supported,
worked on Participation Grids for the payors supported by our team.
Corrected and cross checked all information for the Timely claims submissions grid for our payors.
New Horizons Technical Training Center Microsoft A+ Certification. I've passed my A+ Hardware Certification. 2004, February Molloy College - Rockville Ctr, New York ICD-9 Medical Record Coding Courses.