Experienced in the hospitality industry with a strong focus on customer satisfaction, committed to fostering lasting relationships through exceptional service. Well-versed in reservation and hotel management systems.
Overview
1
1
year of professional experience
Work History
Frond Desk Agent
Shohkand Hotel
Khujand, Sughd
01.2021 - 02.2022
Provided information about hotel amenities, services, and local attractions.
Kept records of room availability and guest accounts, manually or using computers.
Kept accurate records of guest transactions.
Posted charges, updated accounts and issued bills to departing guests.
Verified accuracy of room rates and other charges during check-in process.
Responded to inquiries and room requests made online, by phone and via email.