CRM, DMS,Microsoft Office, Zoom etc
SUMMAIYA ZERIN
Lawrenceville,GA
Summary
Strategic and industrious sales representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in 3 languages.
Overview
6
6
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Sales and Leasing Advisor
Hennessy Lexus
03.2023 - 12.2023
- Collaborated with the marketing team to create promotional materials that enhanced product visibility and attracted potential customers.
- Developed strong client relationships for increased customer loyalty and long-term business partnerships.
- Consistently exceeded performance metrics by adopting a proactive and customer-centric approach to sales and leasing.
- Organized successful open house events, showcasing available properties and generating valuable leads for future sales transactions.
- Partnered with cross-functional teams to streamline internal processes, resulting in enhanced efficiency and improved communication across departments.
- Maintained detailed records of all transactions, ensuring accuracy of information and timely submission of required documentation.
Management Intern
Penske Automotive
11.2022 - 03.2023
- Collaborated with industry professionals to learn internal business processes and best practices
- Developed relationships with employees, customers, and vendors
- Prepared Excel spreadsheets for data visualization and utilized various software for data management
- Supported Finance, Sales, and General Managers in sales negotiations and operations management
- Demonstrated versatility in tasks spanning Sales, Service, Parts, Finance, and General Management.
- Improved project efficiency with thorough planning, organization, and execution of assigned tasks.
- Collaborated with industry professionals to learn internal business processes and best practices.
- Performed data and information management by logging information in CRM and DMS.
- Assisted executives with information distribution and meeting minutes documentation.
Administrative Assistant
BMW Of Gwinnett Place
03.2021 - 10.2022
- Greeted visitors and provided professional assistance
- Managed reception area for a positive first impression
- Transcribed and organized information for speeches and presentations
- Delivered top-notch administrative support to enhance office operations
- Conducted research and recommended process improvements for increased efficiency.
Sales Consultant
BMW Of Gwinnett Place
08.2020 - 03.2021
- Managed diverse account portfolio with outbound calls to identify services
- Collaborated with customers and sales team to understand needs and recommend solutions
- Closed sales through effective communication and negotiation
- Maintained in-depth knowledge of vehicles, market conditions, and customer preferences
- Generated consistent referrals and repeat business through exceptional service.
Sales Consultant
Gwinnett Place Nissan
12.2019 - 08.2020
- Demonstrated product use to customers, building a loyal client base
- Responded to customer inquiries, addressing concerns and providing product expertise
- Collaborated with supervisors to improve personal performance and achieve sales goals
- Implemented sales techniques to guide customers toward optimal product selections
- Conducted online content creation through high-quality photographs and videos.
Jewelry Counter Manager
Dillard's
04.2018 - 12.2019
- Analyzed sales reports to enhance performance and support inventory oversight
- Coached and trained employees on sales methods and customer interactions
- Utilized social media for product promotion
- Maintained visual merchandising standards to boost sales
- Managed inventory and organized it regularly.
Education
BBA - Business Management And Marketing
Northwood University International
Midland, MI05.2024
Skills
Data Analytics
Client Needs Assessment
Marketing and Advertising
Sales strategy development
Product presentation
Strong negotiation skills
Technical Skills: Microsoft Excel, Teamwork, Collaboration, Leadership, Positive Attitude, Reliable Work Ethic, Creativity, Event and Project Management, Social Media, Digital Content Creation, Adobe Photoshop, CRMs (Dealer Socket, Info Bahn, DCS, Dealer track, Cisco), Customer Service, Microsoft Office
Fast Learner: Quick to grasp new concepts and self-teacher
Public Speaking: Confident speaker with a technical aptitude for product presentations
Communication: Proficient in oral, written, visual, and telecommunication methods (Zoom, MS Teams, GoToMeeting)
Problem-Solving: Critical thinking leads to effective problem-solving
Certification
Professional Selling MAADA 2020
Software
Timeline
Sales and Leasing Advisor
Hennessy Lexus
03.2023 - 12.2023
Management Intern
Penske Automotive
11.2022 - 03.2023
Administrative Assistant
BMW Of Gwinnett Place
03.2021 - 10.2022
Sales Consultant
BMW Of Gwinnett Place
08.2020 - 03.2021
Sales Consultant
Gwinnett Place Nissan
12.2019 - 08.2020
Jewelry Counter Manager
Dillard's
04.2018 - 12.2019
BBA - Business Management And Marketing
Northwood University International
Professional Selling MAADA 2020
Google Data Analytics
Alan Ram Management by Fire
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