Summary
Overview
Work History
Education
Timeline
Generic

Summer Winters

New Lenox,IL

Summary

Organized and detail-oriented professional with strong administrative, communication, and customer service skills. Experienced in maintaining accurate records, handling confidential information, and managing multiple priorities efficiently. Skilled in time management and teamwork. Committed to providing excellent customer service while supporting efficient billing and administrative operations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Population Management, Medical Assistant

Primary care Joliet
06.2021 - Current
  • Assisted in patient intake and registration processes.
  • Managed electronic health records for accurate patient documentation.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Obtained client medical history, medication information, symptoms, and allergies
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Performed medical records management, including filing, organizing and scanning documents
  • Managed hospital admissions and tracked emergency room activity to ensure timely patient care.
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Called and faxed pharmacies to submit prescriptions and refills
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they are depleted
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens

Certified Nursing Assistant

Morris Hospital
02.2020 - 06.2021
  • Monitored and recorded patient vitals including temperature, blood pressure, and blood sugar levels to ensure timely interventions
  • Enhanced patient care quality by accurately tracking vital signs, fluid intake, and output
  • Provided high quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
  • Assisted patients with daily living activities to promote comfort and enhance overall well-being
  • Assisted nurses with wound care procedures, and ensured that proper healing processes were followed
  • Reduced fall incidents by implementing safety measures such as bed alarms and proper positioning techniques
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Maintained a clean safe environment by sanitizing surfaces, changing linens, and disposing of waste properly

Certified Nursing Assistant

The Cottages of New Lenox
08.2019 - 02.2020
  • Volunteered for extra shifts and overtime, ensuring adequate staffing and effective floor coverage during peak hours
  • Supported patients' oral and personal hygiene through assistance with shaving, bathing, and teeth brushing, enhancing their comfort and dignity
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses
  • Conducted regular rounds to monitor patients' physical and mental status throughout shifts
  • Built rapport with patients and families, providing emotional support during difficult times
  • Worked with nursing staff to develop personalized care plans that addressed each patient's unique needs and preferences
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Helped patients with self-feeding and assisted feeding, based on individual needs
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction

Education

High School Diploma -

Coal City Highschool

Certified Nursing Assistant -

Joliet Junior College

Timeline

Population Management, Medical Assistant

Primary care Joliet
06.2021 - Current

Certified Nursing Assistant

Morris Hospital
02.2020 - 06.2021

Certified Nursing Assistant

The Cottages of New Lenox
08.2019 - 02.2020

High School Diploma -

Coal City Highschool

Certified Nursing Assistant -

Joliet Junior College

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Summer Winters